Hi Nigel - Try doing a "Clean Boot", log on as Adminstrator and then doing
the install:
Clean Boot - General Win2k(if w/msconfig)/XP procedure, but see below for
links for other OS's:
1. Start|Run enter msconfig.
2. On the General tab, click Selective Startup, and then clear the Process
System.ini File, Process Win.ini File, and Load Startup Items check boxes.
Leave the boot.ini boxes however they are currently set.
3. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button.
4. Click OK and then reboot.
For additional information about how to clean boot your operating system,
click the following article numbers to view the articles in the Microsoft
Knowledge Base:
310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/kb/310353
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
http://support.microsoft.com/kb/281770/EN-US/
267288 How to Perform a Clean Boot in Windows Millennium Edition
http://support.microsoft.com/kb/267288/EN-US/
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/kb/192926/EN-US/
243039 How to Perform a Clean Boot in Windows 95
http://support.microsoft.com/kb/243039/EN-US/
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Please respond in the same thread.
Regards, Jim Byrd, MS-MVP
In