Hang on Shut down/Cannot System Restore

  • Thread starter Thread starter Edgar
  • Start date Start date
E

Edgar

I am having related problems with Win XP:

1. After using IE 6 for several minutes and other
program, if I go to restart or shutdown the computer, it
hangs at the final screen "windows is shutting down".

2. I can no longer do a system restore. After taking
forever to try the restore, upon re-startup, I get the
message "You computer cannot be restored to [date]". (I
cannot even do a system restore in safe mode.)

Any ideas? (Reinstalling IE6 follows MSFT's instructions
did not seem to do the trick ... the reinstallation
seemed to short circuit.)

Thanks.
 
Edgar said:
1. After using IE 6 for several minutes and other
program, if I go to restart or shutdown the computer, it
hangs at the final screen "windows is shutting down".
Click to expand...

Windows XP Shutdown Troubleshooter
http://aumha.org/win5/a/shtdwnxp.htm
2. I can no longer do a system restore. After taking
forever to try the restore, upon re-startup, I get the
message "You computer cannot be restored to [date]". (I
cannot even do a system restore in safe mode.)
Click to expand...

Here's the strongest single article on troubleshooting System Restore
problems:
http://support.microsoft.com/?kbid=302796

If that doesn't cover your problem, see the rest of my collection of System
Restore problem articles on http://aumha.org/win5/kbcomm.htm -- click on
"System Restore" in the menu at left.

--
Jim Eshelman, MS-MVP Windows
http://aumha.org/
http://forum.aumha.org/

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