Handling multiple "users" on Outlook

  • Thread starter Thread starter Tony Lin
  • Start date Start date
T

Tony Lin

I have to use my laptop to log onto several different
networks. For each network, my Win2K O/S has created a
different "user". For example, when I am offline or on my
home network, I am user "Tony". When I am on a client's
network, I become user "Tony.MyClient" to my operating
system.

Here's the problem. MS Outlook assumes "Tony"
and "Tony.MyClient" are two different people, so when I
open MS Outlook, the calendar, contacts, and other
information that I have recorded under user "Tony" are not
accessible when I am logged on at a client's office under
user "Tony.MyClient", and vice versa.

What's the best way to resolve this problem?

Is there a way I can get Outlook to open under a different
user?

Thanks for any help on this subject.

Tony Lin
 
It sounds like what you want to do is to be able to access the same
information in Outlook from both windows profiles. The way to do this would
be to use one Personal Folder File (.pst) for both windows accounts. Right
now I am sure the Outlook is storing your .pst files in the Windows profile
for each logon, what you will want to do is create a folder called
something like Outlook Data on the root of the C: drive and put a .pst file
there to share between both Windows profiles.

Here are the steps to find the paths to the current .pst files: (Do this in
each profile)
1. Open Outlook.
2. In the Folder List window right click on the Outlook Today Personal
Folder and Select Properties.
3. Click the Advanced button.
4. Write down the path listed in the "Filename" field.
5. Close out of these windows.

If all the information you need is in one of these then copy that .pst file
to the folder you created on the C: drive. If you need the information from
both then copy them both into that folder you may need to rename one if
they have the same name.

Here are the steps to get both Windows profiles to use the same .pst files:
(Do this in each profile)
1. Open Outlook.
2. Go to File -> Open -> Personal Folder File.
3. In the next window browse to the folder on the C: drive you created and
select one of the .pst files.
4. Click Open.
5. If you want the information from both .pst files then repeat these steps
to open the other .pst file.

Now you will have either two or three Personal Folder Files open in each
profile in Outlook. What we now need to do is change the delivery point:
(Do this in each profile) It is different depending on your version of
Outlook:

Outlook 2000 Corporate/Workgroup Mode:
1. On the Tools menu, click Services.
2. In Services, click the Delivery tab.
3. In the "Deliver new mail to the following location box," select the
second .pst file in the drop down.
4. Click OK.
5. Quit and restart Outlook.

Outlook 2000 Internet Mail Only Mode:
1. Open Outlook.
2. In the Folder List right click on the personal folder that does not say
Outlook Today and Select Properties.
3. Click to select "Deliver POP mail to this personal folders file," then
click OK.
4. Quit and restart Outlook.

Outlook 2003:
1. Open Outlook.
2. On the Tools menu, click "E-mail Accounts".
3. Click "View or change existing e-mail accounts", and then click Next.
4. In the "Deliver new mail to the following location" box, select the
second .pst file in the list.
5. Click Finish.
6. Quit and restart Outlook.

Now we need to remove the old .pst file:
1. Open Outlook.
2. Now use the steps above where we found the path and find the .pst file
that is in the old location.
3. Once you have found it right click on it and Select Close Personal
Folder.

If you have two .pst files in there now then you can drag or copy all the
content from the second one into the one labeled Outlook Today Personal
Folder and then close the second one.

I know this is a lot of information but this should do what you are trying
to do. I hope this information is helpful. If you need more information on
how to do some of these things you can search on the Knowledge Base online
at http://support.microsoft.com.


Robert Findlay
Partner Technical Lead -- Outlook/Office Setup
Microsoft Technical Support for Platforms and Business Applications


--------------------
 
Robert,

Thank you for your very detailed, step by step advice.

I have followed the steps you have described, but I will have to wait until
my next visit to one of my clients' offices to verify that I can read my
original outlook profile when I am logged onto one of my clients' networks.

If I run into any problems, I will post here again.

Thanks again for your excellent advice.

Tony Lin
 
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