Handling multiple mailboxes

  • Thread starter Thread starter Todd Hobdey
  • Start date Start date
T

Todd Hobdey

Let's say there's an Executive Assistant (herein referred to as "secretary")
who opens the mailboxes of the Executives (herein referred to as "suits") as
well as her own. The problem is that when she deletes an item from one of
the suits mailboxes it goes to HER deleted items folder. Similarly if she
replies to a suit message on their behalf, it goes into HER sent items
folder. Is there a way to aleviate this and have the messages go to the
Deleted Items and/or Sent Items folder of the respective suit?
 
The problem as I understand it is that with each suit getting a couple
hundred spam messages a day, her Deleted Items folder gets pretty large if
she's managing their boxes when they're out. Not really a huge deal, but it
would be nice if messages stayed with the mailbox they belonged to.
 
the deleted items solution is pretty cool. As far for the send items thing;
manually moving???????

greg mansius said:
Todd,

I think the following article applies to your "Sent Items" request.

317865 OL2002: How to Save Items That Are Sent by a Delegate to a Manager's
http://support.microsoft.com/?id=317865

As for the "Deleted Items" issue please see the following article.

202517 OL: Items Deleted from a Shared Mailbox Go to the Wrong Folder
http://support.microsoft.com/?id=202517

Hope this helps.

--
Greg Mansius [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

Roady said:
she can setup a rule for the replying part of your problem. I'm not sure
about the deleting part but doesn't she deletes it for a reason? A suit
going into the trashcan??? neih! ;-)

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