had trojan virus and masterblast now slow

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We found out we had masterblast virus because rpc box kept coming up scanned and got rid of it. This said it had gone but we also had trojans and although norton says they have gone our system is still running slow what should we do???

PPPPPPLLLLLEEEEAAAASSSSEEEE HHHHHEEEEELLLLPPP!!!!!

thanks
tracey
 
tracey commins said:
We found out we had masterblast virus because rpc box kept coming up
Click to expand...
scanned and got rid of it. This said it had gone but we also had trojans
and although norton says they have gone our system is still running slow
what should we do???
PPPPPPLLLLLEEEEAAAASSSSEEEE HHHHHEEEEELLLLPPP!!!!!
Click to expand...

First, are you sure you got rid of Blaster? See this page for all
appropriate steps and ways of checking:
http://aumha.org/win5/a/blaster.htm

Second, scan for parasites. Here is the protocol for doing a thorough job:
http://aumha.org/a/parasite.htm

Third, your system may be in a bit of disarray after all of that. Follow out
the steps on this Computer Health article:
http://aumha.org/a/health.htm

--
Jim Eshelman, MS-MVP Windows
http://aumha.org/
http://forum.aumha.org/

Did you find this newsgroup on the web? A newsreader like Outlook Express
will make your online life a lot easier. Get better help!
See: http://aumha.org/win4/supp1b.htm and
http://support.microsoft.com/support/news/howto/default.asp
 
well tried all the virus things on that site and have found no variants of masterblast, but when I tried to do the parasite scan it said that it couldnt do it because i dont have internet explorer browser, is there another parasite scan thing that will work please
 
tracey commins said:
well tried all the virus things on that site and have found no variants of
Click to expand...
masterblast, but when I tried to do the parasite scan it said that it
couldnt do it because i dont have internet explorer browser, is there
another parasite scan thing that will work please

If you are running XP, then you *do* have Internet Explorer and could run
the test with it.

That aside, yes, proceed to http://aumha.org/a/parasite.htm and follow the
steps there. I recommend you do at least Ad-Aware and CWShredder according
to the instructions on that page. Clean your temp caches first, following
Step 4 on http://aumha.org/a/health.htm. If the problem persists after
running the Ad-Aware and CWShredder, you may want to run HijackThis to
create a log (don't have it fix everything!!!), and post the log here for
expert assistance in finding what else is going on.

And, of course, get back to us with any questions.

--
Jim Eshelman, MS-MVP Windows
http://aumha.org/
http://forum.aumha.org/

Did you find this newsgroup on the web? A newsreader like Outlook Express
will make your online life a lot easier. Get better help!
See: http://aumha.org/win4/supp1b.htm and
http://support.microsoft.com/support/news/howto/default.asp
 
Have been into add remove programs for windows components and it says 0.0mb for internet explorer eventhough it has a tick next to it how do i get it back on my p
please
 
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