Guestbook Problems

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hi,
I can not get my guestbook to work correctly. It will not display entries
on the page and gives this general error:
FrontPage Error.
User: please report details to this site's webmaster.
Webmaster: please see the server's system log for more details.

This is the first website I have ever created so I am not experienced. I
have checked every tutorial, forum and help info out there and can not find
an explaination. I check the guestlog.htm and it says: Form Results
Inserted Here.

I created the guestbook from the template and moved the guestlog.htm into
the private folder.

The link to the guestbook is: www.bryanclees.com/guestbookpg.htm

Any help would be greatly appreciated!

Thanks in Advanced,
yrhodges
 
The Gusetbook feature requires that you are hosted on a
server that supports the Front Page Extensions (the
extensions do the form processing on the server). You
must further publish your site to this host using
the "http" method of publishing. If you use FTP to
publish, you will "break" the extensions and your
guestbook will stop working. You cannot test your
guestbook within Front Page.

Also the term "webmaster" and "system log" refer to the
host machine. Thus you would consult with your host when
your receive such an error message.
 
Rick,
I am hosted on a server that except FP extentions, I use the paysite at
yahoo. Also I am using Frontpage 2002, as it will not except 2003. Also I
do publish using http not ftp.

Thanks,
yrhodges
 
As Rick said, you must contact your host. Did you?
--
===
Tom "Pepper" Willett
Microsoft MVP - FrontPage
---
About FrontPage 2003:
http://office.microsoft.com/home/office.aspx?assetid=FX01085802
FrontPage 2003 Product Information:
http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
Understanding FrontPage:
http://msdn.microsoft.com/office/understanding/frontpage/
===
| Rick,
| I am hosted on a server that except FP extentions, I use the paysite at
| yahoo. Also I am using Frontpage 2002, as it will not except 2003. Also
I
| do publish using http not ftp.
|
| Thanks,
| yrhodges
|
| "Rick Budde" wrote:
|
| > The Gusetbook feature requires that you are hosted on a
| > server that supports the Front Page Extensions (the
| > extensions do the form processing on the server). You
| > must further publish your site to this host using
| > the "http" method of publishing. If you use FTP to
| > publish, you will "break" the extensions and your
| > guestbook will stop working. You cannot test your
| > guestbook within Front Page.
| >
| > Also the term "webmaster" and "system log" refer to the
| > host machine. Thus you would consult with your host when
| > your receive such an error message.
| >
| > >-----Original Message-----
| > >Hi,
| > >I can not get my guestbook to work correctly. It will
| > not display entries
| > >on the page and gives this general error:
| > >FrontPage Error.
| > >User: please report details to this site's webmaster.
| > >Webmaster: please see the server's system log for more
| > details.
| > >
| > >This is the first website I have ever created so I am
| > not experienced. I
| > >have checked every tutorial, forum and help info out
| > there and can not find
| > >an explaination. I check the guestlog.htm and it says:
| > Form Results
| > >Inserted Here.
| > >
| > >I created the guestbook from the template and moved the
| > guestlog.htm into
| > >the private folder.
| > >
| > >The link to the guestbook is:
| > www.bryanclees.com/guestbookpg.htm
| > >
| > >Any help would be greatly appreciated!
| > >
| > >Thanks in Advanced,
| > >yrhodges
| > >
| > >.
| > >
| >
 
Hi,

Yes I did contact the host. The guy at yahoo was not much help. He said he
didn't see any reason for it not to work, as he was able to post. He posted
the hello, as you will see if you visit the page. But after we got off the
phone, I tried again on different computer and received the error message
again so..........I don't know what else to do.

Thanks,
yrhodges
 
Can the guestlog.htm be in the _private folder (thats where he put it)? Dunno never used the guestbook.


| As Rick said, you must contact your host. Did you?
| --
| ===
| Tom "Pepper" Willett
| Microsoft MVP - FrontPage
| ---
| About FrontPage 2003:
| http://office.microsoft.com/home/office.aspx?assetid=FX01085802
| FrontPage 2003 Product Information:
| http://www.microsoft.com/office/frontpage/prodinfo/default.mspx
| Understanding FrontPage:
| http://msdn.microsoft.com/office/understanding/frontpage/
| ===
| | | Rick,
| | I am hosted on a server that except FP extentions, I use the paysite at
| | yahoo. Also I am using Frontpage 2002, as it will not except 2003. Also
| I
| | do publish using http not ftp.
| |
| | Thanks,
| | yrhodges
| |
| | "Rick Budde" wrote:
| |
| | > The Gusetbook feature requires that you are hosted on a
| | > server that supports the Front Page Extensions (the
| | > extensions do the form processing on the server). You
| | > must further publish your site to this host using
| | > the "http" method of publishing. If you use FTP to
| | > publish, you will "break" the extensions and your
| | > guestbook will stop working. You cannot test your
| | > guestbook within Front Page.
| | >
| | > Also the term "webmaster" and "system log" refer to the
| | > host machine. Thus you would consult with your host when
| | > your receive such an error message.
| | >
| | > >-----Original Message-----
| | > >Hi,
| | > >I can not get my guestbook to work correctly. It will
| | > not display entries
| | > >on the page and gives this general error:
| | > >FrontPage Error.
| | > >User: please report details to this site's webmaster.
| | > >Webmaster: please see the server's system log for more
| | > details.
| | > >
| | > >This is the first website I have ever created so I am
| | > not experienced. I
| | > >have checked every tutorial, forum and help info out
| | > there and can not find
| | > >an explaination. I check the guestlog.htm and it says:
| | > Form Results
| | > >Inserted Here.
| | > >
| | > >I created the guestbook from the template and moved the
| | > guestlog.htm into
| | > >the private folder.
| | > >
| | > >The link to the guestbook is:
| | > www.bryanclees.com/guestbookpg.htm
| | > >
| | > >Any help would be greatly appreciated!
| | > >
| | > >Thanks in Advanced,
| | > >yrhodges
| | > >
| | > >.
| | > >
| | >
|
|
 
Rob said:
Can the guestlog.htm be in the _private folder (thats where he put
it)? Dunno never used the guestbook.
Click to expand...

Guestlog.htm and guestbook.htm should be in the main web root folder,
*not* the _private folder. The host will have access to that folder, which
is probably why they were able to post. Try moving them to the root folder
and try again.

Ivor
 
I put the guestlog back in the main folder and republished both the guestlog
and the guestpage again. Still the same error.
 
Recalculate hyperlinks now - especially on the server...that might fix it.


| I put the guestlog back in the main folder and republished both the guestlog
| and the guestpage again. Still the same error.
|
|
| "Ivor Jones" wrote:
|
| > Rob Giordano (aka: Crash Gordon®) wrote:
| > > Can the guestlog.htm be in the _private folder (thats where he put
| > > it)? Dunno never used the guestbook.
| >
| > Guestlog.htm and guestbook.htm should be in the main web root folder,
| > *not* the _private folder. The host will have access to that folder, which
| > is probably why they were able to post. Try moving them to the root folder
| > and try again.
| >
| > Ivor
| >
| >
| >
 
Ok, recalculated hyperlinks...still the same error. Should I just delete
that page and start over with a fresh new page??

Thanks for all the help,
yrhodges
 
I would, probably be faster then fussing with it, just don't put it in private folder this time :-)

good luck!


| Ok, recalculated hyperlinks...still the same error. Should I just delete
| that page and start over with a fresh new page??
|
| Thanks for all the help,
| yrhodges
|
| "Rob Giordano (aka: Crash Gordon®)" wrote:
|
| > Recalculate hyperlinks now - especially on the server...that might fix it.
| >
| >
| > | I put the guestlog back in the main folder and republished both the guestlog
| > | and the guestpage again. Still the same error.
| > |
| > |
| > | "Ivor Jones" wrote:
| > |
| > | > Rob Giordano (aka: Crash Gordon®) wrote:
| > | > > Can the guestlog.htm be in the _private folder (thats where he put
| > | > > it)? Dunno never used the guestbook.
| > | >
| > | > Guestlog.htm and guestbook.htm should be in the main web root folder,
| > | > *not* the _private folder. The host will have access to that folder, which
| > | > is probably why they were able to post. Try moving them to the root folder
| > | > and try again.
| > | >
| > | > Ivor
| > | >
| > | >
| > | >
| >
 
Hi,

That's what I'll do then. :-)

Thanks so much guys and gals for all the help!! I will probably be back
though. :-(

yrhodges
 
Not correct
Guestlog.htm should be in a folder w/ write permissions (_private by default)

--




| Rob Giordano (aka: Crash Gordon®) wrote:
| > Can the guestlog.htm be in the _private folder (thats where he put
| > it)? Dunno never used the guestbook.
|
| Guestlog.htm and guestbook.htm should be in the main web root folder,
| *not* the _private folder. The host will have access to that folder, which
| is probably why they were able to post. Try moving them to the root folder
| and try again.
|
| Ivor
|
|
 
The guestlog.htm should be in the _private folder. It needs to be written
to by the FPextensions, and the _private folder is normally the only folder
where this is possible. On a Windows server, the guestlog *must* be in the
_private folder, or the site is insecure (unless the web admin. adjusts
permissions for another folder.)

Yahoo uses Unix servers, where permissions may be a little more lax.
 
Not correct
Any file which writes under the FP SE should be in a folder w/ write permissions
- by default only the _private folder has write permissions (not the root)

--




I would, probably be faster then fussing with it, just don't put it in private folder this time :-)

good luck!


| Ok, recalculated hyperlinks...still the same error. Should I just delete
| that page and start over with a fresh new page??
|
| Thanks for all the help,
| yrhodges
|
| "Rob Giordano (aka: Crash Gordon®)" wrote:
|
| > Recalculate hyperlinks now - especially on the server...that might fix it.
| >
| >
| > | I put the guestlog back in the main folder and republished both the guestlog
| > | and the guestpage again. Still the same error.
| > |
| > |
| > | "Ivor Jones" wrote:
| > |
| > | > Rob Giordano (aka: Crash Gordon®) wrote:
| > | > > Can the guestlog.htm be in the _private folder (thats where he put
| > | > > it)? Dunno never used the guestbook.
| > | >
| > | > Guestlog.htm and guestbook.htm should be in the main web root folder,
| > | > *not* the _private folder. The host will have access to that folder, which
| > | > is probably why they were able to post. Try moving them to the root folder
| > | > and try again.
| > | >
| > | > Ivor
| > | >
| > | >
| > | >
| >
 
You can use FP2003 with any host that supports FP2002, no matter what they
say. The host, however, may have no knowledge of FP2003.
 
Ronx said:
The guestlog.htm should be in the _private folder. It needs to be
written to by the FPextensions, and the _private folder is normally the
only folder where this is possible. On a Windows server, the guestlog
*must* be in the _private folder, or the site is insecure (unless the
web admin. adjusts permissions for another folder.)

Yahoo uses Unix servers, where permissions may be a little more lax.
Click to expand...

Hmm, my guestbook files are all in the main web root and they work fine.
That's where they have always been and I haven't had a problem. I am on a
Linux host though.

Ivor
 
Linux / Unix often has looser permissions than Windows

--




|
| | > The guestlog.htm should be in the _private folder. It needs to be
| > written to by the FPextensions, and the _private folder is normally the
| > only folder where this is possible. On a Windows server, the guestlog
| > *must* be in the _private folder, or the site is insecure (unless the
| > web admin. adjusts permissions for another folder.)
| >
| > Yahoo uses Unix servers, where permissions may be a little more lax.
|
| Hmm, my guestbook files are all in the main web root and they work fine.
| That's where they have always been and I haven't had a problem. I am on a
| Linux host though.
|
| Ivor
|
|
 
thats probably why I thought the same, the one and only guestbook I ever created was on Unix.


|
| | > The guestlog.htm should be in the _private folder. It needs to be
| > written to by the FPextensions, and the _private folder is normally the
| > only folder where this is possible. On a Windows server, the guestlog
| > *must* be in the _private folder, or the site is insecure (unless the
| > web admin. adjusts permissions for another folder.)
| >
| > Yahoo uses Unix servers, where permissions may be a little more lax.
|
| Hmm, my guestbook files are all in the main web root and they work fine.
| That's where they have always been and I haven't had a problem. I am on a
| Linux host though.
|
| Ivor
|
|
 
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