Groups appear in 'Contacts', but not on my Address Book ..

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Guest

I'm with a school district, with tons of contacts, that I've created in
separate groups (Job related, Career Day, Adult Ed, etc.). I noticed that
when I created contacts within those groups, and wanted to create a
Distribution List and 'select' contacts within that group, my 'Address Book'
does not show those groups. I guess the question is that these groups which
I created show on my Contacts tab, but not on the Address Book. We did
recently switch from Outlook 2000 to 2003, and we are on a network.

I can send an MS Word attachment with screen prints if this would help ...
just need an email address to send to.

Thanks,
 
R.S.Hayne said:
I'm with a school district, with tons of contacts, that I've created
in separate groups (Job related, Career Day, Adult Ed, etc.).

Are you speaking of categories? If not, what do you mean by "groups"?
 
Under my default 'Contacts', I created 3 subfolders, because they shared
commonalities. When I select Contacts, I'll see those three folders (or
'groups' or categories .. whatever they're called). I can open those
folders, create new contacts within those folders, etc. However, when I
access the Address Book, those folders do not show up.

If, for instance, I want to build a distribution list from contacts I've
added to one of those folders I created (like 'Adult Ed'), and then I want to
'select members' to add to that DL, this goes to the Address Book. I cannot
see those folders I created in the Address Book.

Robert
 
Did you enable these folders as email address books in their properties?
 
R.S.Hayne said:
Under my default 'Contacts', I created 3 subfolders, because they
shared commonalities. When I select Contacts, I'll see those three
folders (or 'groups' or categories .. whatever they're called).
Folders.

I can open those folders, create new contacts within those folders,
etc. However, when I access the Address Book, those folders do not
show up.

Right-click each, choose Properties, select the Outlook Address Book tab and
check the box labeled "Show this folder an an e-mail Address Book".
 
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