Grisoft - AVG

  • Thread starter Thread starter John
  • Start date Start date
J

John

Is anyone else having problems updating the AVG software?
It tells me a new update is available, but when I try to download it, I get
error messages:
"The update sever connection failed - no additional information is available"
OR
"The request timed out and could not be completed - ....."
When I try to go to the website, the error message reads:
The connection was refused when attempting to contact www.grisoft.com

Anyone else?

John <><
 
Anyone else?

Yeah, AVG behaving oddly lately I think. I got similar problems with
the updating.
 
The system/servers are bussy. Grisoft has increased its membership
tenfold in the last 6 months. Try at a more appropriate time like late
at night or real early in the morning.
 
I have had this problem a number of times. I'm not sure what the cause is. i
know it is a bit drastic but, if you are worried about the updates, you can
always do what i do, and re-install AVG. This usually solves the problem. I
know alot of people don't like the hassle, but, in my opinion, it is
quicker to re-install than risk your pc being exposed because of an update
problem. Just make sure you are disconnected from the internet before you
uninstall and then re-install.

--
John Barnett MVP
Associate Expert
http://xphelpandsupport.mvps.org

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of, or inability to use, information or opinions expressed in this post..
 
the entire Grisoft site has been down for some time. Looks like AVG has
been hit by a virus!!!!! ;)
 
Donny said:
Their servers are often busy. Just give it a few hours and try again.
Click to expand...


The servers are, indeed, slow today. But it looks like
Grisoft has re-designed its website. And a new update
to AVG 7.1 is planned for release on October 24th.
 
Mistoffolees said:
The servers are, indeed, slow today. But it looks like
Grisoft has re-designed its website. And a new update
to AVG 7.1 is planned for release on October 24th.
Click to expand...

Maybe not new website design...just extremely slow.
 
I paid $35 for two years subsciption
every day when I turn on the PC it automatically checks the Grisoft site
downloads and installs any updates
longest it ever takes is about 20 seconds in total
dollars well spent and I do not begrudge one cent
 
I paid $35 for two years subsciption
every day when I turn on the PC it automatically checks the Grisoft site
downloads and installs any updates
longest it ever takes is about 20 seconds in total
dollars well spent and I do not begrudge one cent
Click to expand...
Hi kt::

Mine also updates automatically whenever there's an update available.
However, I think yesterday there was a (rare) problem at the Grisoft end.
If your program still updated, I can only conclude that you must access a
different server as a paying customer.

Cheers!

John <><
 
I was also having problems yesterday Oct 20 trying to run the
update...tried again this morning ...worked great
 
John said:
Mine also updates automatically whenever there's an update available.
However, I think yesterday there was a (rare) problem at the Grisoft end.
If your program still updated, I can only conclude that you must access a
different server as a paying customer.
Click to expand...

Yes, he does.
 
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