Gray box appeared in Outlook 2003

[Terri]

Out of the clear blue (Outlook 2003), all my emails were out of order. I
went to the custom box and selected what I wanted so that the From box is
first, Subject second etc. However, there is now a grey box above where it
says From, Subject etc with the date in a grayed out box. How do I get rid
of this box - it was not there before nor does it appear in my other mail
boxes....
Thanks!

 

[Brian Tillman]

Out of the clear blue (Outlook 2003), all my emails were out of
order.

Here's what the crystal ball says:

You clicked a column header other than "Received" and Outlook sorted ont he
column you clicked.

I went to the custom box and selected what I wanted so that
the From box is first, Subject second etc. However, there is now a
grey box above where it says From, Subject etc with the date in a
grayed out box. How do I get rid of this box - it was not there
before nor does it appear in my other mail boxes....

Right-click the header line above the message list and uncheck "Group By
Box". Now, click View>Arrange By>Current View>Reset Current View and see it
it looks the way you want it.

 

[Terri]

YOU ARE A GENIUS!!!

Here's what the crystal ball says:

You clicked a column header other than "Received" and Outlook sorted ont
he column you clicked.


Right-click the header line above the message list and uncheck "Group By
Box". Now, click View>Arrange By>Current View>Reset Current View and see
it it looks the way you want it.