Got Worm....Windows won't even Start!!!! HELP!!

  • Thread starter Thread starter A Mak
  • Start date Start date
A

A Mak

The worm got me. I'm stuck in the reboot black and white
screen. Everytime it tries to load windows, it crashes
again. Windows won't even start at all. Any ideas how to
fix this from this start point?
 
DISCONNECT the subject computer from any network IMMEDIATELY.

If you are unable to boot at all, a Repair Installation may be
necessary:
http://www.dougknox.com/xp/tips/xp_repair_install.htm
Windows Updates will need to be reinstalled.

Then follow these steps:
Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to follow ALL steps, closing ports or installing the
patch is NOT enough.
Download the patch and regedit referenced in the article below.
You may need to do this at an uninfected computer and burn to CD or
save on floppies.
Each file is small enough to fit on a floppy.

Follow this to clean and protect your computer:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.
 
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