Donna
Background information on Stop Error message 0x8E
http://msdn2.microsoft.com/en-us/library/ms794023.aspx
0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler
didn't catch. These are nearly always hardware compatibility issues
(which sometimes means a driver issue or a need for a BIOS upgrade).
Source:
http://aumha.org/a/stop.htm
Does this Stop Error always occur on Shutdown. This is a bit unusual.
Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?
Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.
Remove any dust bunnies from inside the computer casing using an Air
Duster and check all fans are running.
Check the hard drive for bad sectors by running chkdsk /f /r
You need to be aware that running chkdsk can take hours
Faulty RAM. You might test your RAM memory
http://www.memtest.org/
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
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Hope this helps.
Gerry
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FCA
Stourport, England
Enquire, plan and execute
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