Goofed up .pst

[Guest]

I have just installed Office 2003 Professional in a brand new computer
(uninstalling from old, installing in new). I copied my Outlook .pst file
into the appropriate location and upon launching Outlook all seemed well. I
did notice that the primary “personal folder†(the one that contains inbox
etc.) was still named personal folder, so I changed it to that as it was on
the prior computer “Mailbox-Rickâ€. Other than that my e-mail was there, my
contacts and calendar were intact, looked good. I closed Outlook to tinker
with other settings on the computer. When I reopened Outlook, I discovered I
had two complete primary folders named “mailbox-Rickâ€, both pointing to the
same .pst file. Both folders had Inbox, complete Contact lists, Calendar etc.
The Contact lists could not be accessed / could not be found by Outlook when
you try to create a new message. I have uninstalled and reinstalled Office
2003 three times since, including deleting Office registry keys in Current
User and Local Machine, and the .pst file linked to the problematic Outlook.
Every time I copy the existing .pst file into the system however, I get two
complete “Mailbox-Rick†primary personal folders with the problems already
described. Outlook will not allow me to delete the “extra†one because of
it’s primary folder designation. I’m now guessing I may have goofed something
up when I changed the Primary Personal folder’s name when I did right after
first launch, and it created a setting somewhere(?) that triggers each time
Outlook links to my .pst file. It occurs even when I copy in a backup version
of the .pst file that resides on removable media. Detect and Repair does work
to create a new .pst file that functions correctly, but it does not contain
my data (e-mail, Contacts, Calendar). Would appreciate any ideas to help me
resolve. Thanks. Rick

 

[Diane Poremsky [MVP]]

Make a new profile - http://www.outlook-tips.net/beginner/new_profile.htm
and hook your old pst to it
http://www.outlook-tips.net/beginner/connect_pst.htm

if you still have a problem with contacts:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Guest]

I will give it a try. Thank you Diane.
Rick

Make a new profile - http://www.outlook-tips.net/beginner/new_profile.htm
and hook your old pst to it
http://www.outlook-tips.net/beginner/connect_pst.htm

if you still have a problem with contacts:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I have just installed Office 2003 Professional in a brand new computer
(uninstalling from old, installing in new). I copied my Outlook .pst file
into the appropriate location and upon launching Outlook all seemed well.
I
did notice that the primary "personal folder" (the one that contains inbox
etc.) was still named personal folder, so I changed it to that as it was
on
the prior computer "Mailbox-Rick". Other than that my e-mail was there, my
contacts and calendar were intact, looked good. I closed Outlook to tinker
with other settings on the computer. When I reopened Outlook, I discovered
I
had two complete primary folders named "mailbox-Rick", both pointing to
the
same .pst file. Both folders had Inbox, complete Contact lists, Calendar
etc.
The Contact lists could not be accessed / could not be found by Outlook
when
you try to create a new message. I have uninstalled and reinstalled Office
2003 three times since, including deleting Office registry keys in Current
User and Local Machine, and the .pst file linked to the problematic
Outlook.
Every time I copy the existing .pst file into the system however, I get
two
complete "Mailbox-Rick" primary personal folders with the problems already
described. Outlook will not allow me to delete the "extra" one because of
it's primary folder designation. I'm now guessing I may have goofed
something
up when I changed the Primary Personal folder's name when I did right
after
first launch, and it created a setting somewhere(?) that triggers each
time
Outlook links to my .pst file. It occurs even when I copy in a backup
version
of the .pst file that resides on removable media. Detect and Repair does
work
to create a new .pst file that functions correctly, but it does not
contain
my data (e-mail, Contacts, Calendar). Would appreciate any ideas to help
me
resolve. Thanks. Rick

 

[Brian Tillman]

I have just installed Office 2003 Professional in a brand new computer
(uninstalling from old, installing in new). I copied my Outlook .pst
file into the appropriate location

And thereby corrupted your mail profile.

and upon launching Outlook all
seemed well. I did notice that the primary “personal folder†(the one
that contains inbox etc.) was still named personal folder, so I
changed it to that as it was on the prior computer “Mailbox-Rickâ€.
Other than that my e-mail was there, my contacts and calendar were
intact, looked good. I closed Outlook to tinker with other settings
on the computer. When I reopened Outlook, I discovered I had two
complete primary folders named “mailbox-Rickâ€, both pointing to the
same .pst file. Both folders had Inbox, complete Contact lists,
Calendar etc.

Yup, corrupted profile.

The Contact lists could not be accessed / could not be
found by Outlook when you try to create a new message.

The COntacts folder is not enabled as an address book.

I have
uninstalled and reinstalled Office 2003 three times since, including
deleting Office registry keys in Current User and Local Machine, and
the .pst file linked to the problematic Outlook. Every time I copy
the existing .pst file into the system however, I get two complete
“Mailbox-Rick†primary personal folders with the problems already
described.

That's not how to do it.

Outlook will not allow me to delete the “extra†one
because of it’s primary folder designation. I’m now guessing I may
have goofed something up when I changed the Primary Personal folder’s
name when I did right after first launch, and it created a setting
somewhere(?) that triggers each time Outlook links to my .pst file.
It occurs even when I copy in a backup version of the .pst file that
resides on removable media. Detect and Repair does work to create a
new .pst file that functions correctly, but it does not contain my
data (e-mail, Contacts, Calendar).

Create a new mail profile in COntrol Panel's Mail applet and tell it to use
your existing PST with the Data Files button.