Going Batty over "Sticky" Cursor "Sticky" Mouse

[Pam]

Every so often--not with any pattern that I've been able to detect-- my
mouse pointer "sticks" or pauses for a second or so and then jumps a little
in one direction or another, or if I am typing, the letters stop appearing
for a second or two and then they jump in really fast. This happens maybe
once a minute so it's beginning to drive me batty. Well, battier. It's as
if something is happening in the background that interferes, but I cannot
decipher. I've tried watching the stuff running after doing the
three-finger salute and watching CPU usage under Processes. Each time I
think I've got it, I don't.

I have researched this until I'm going nuts. I find others with the same
trouble, but usually there is no resolution posted or there is simply no
response to the post, as to one or two that I've made.

I have a Logitech Wheelman mouse and I have updated the driver. I did not
have this trouble under XP Pro after I upgraded from 98SE. The problem
didn't occur immediately after a clean install of XP, either. I wish that I
knew just when it started, but I don't. I am wondering about some of the
updates.

I have tried turning off my firewall and antivirus and CookiePal, and Pink
Calendar. I've gone through the list of services at Black Viper's site and
disabled or set to manual all that applied except System Restore, because I
want to keep that one on. I had it on in previous installation as well. I
have gone through every program that I can think of that might be trying to
search for updates, etc., like WMP and RealOne and turned off any
auto-anything.

What should I try next?!

Many thanks for help. Damn. It just did it again after about five times
while typing this.
Pam

 

[Malvern]

When was the last time you cleaned both items, especially the mouse bottom
and the surface it glides over ? If it's not an optical muse i.e. has a
ball underneath, remove the cap and take out and clean the marble-sized
ball. The keyboard may need more delicate handling but blowing dust out of
between keys may help.

Malv

 

[Pam]

There was a bit of cat hair on the mouse ball, but it's not an issue of
erratic movement while moving the mouse, but thanks for the suggestion. I
vacuum the keyboard every now and again and have this thing that's like a
feather duster made of monofilament for the keyboard, as well.
It's as if the system is just pausing for a few seconds in the midst of
clicking the mouse, moving the mouse, or typing.

 

[Bee]

Try a different mouse, even a brand new cheapo will do. While on the
hardware front, try wriggle the flex and in particular its end connections.

What puzzles me is that it worked alright on the WinXP Pro platform, and
only for a while after a clean install of the Home Edition. Could this be a
coincidence? To show this is not, you may wish to replicate the condition
once more.

One more thing. You did not make reference to the installation of the mouse
driver, which had to be before the connection to the computer. Surely you
have not made this error, since you always read the user's manual. Right?
<g>

Please post back to let us know your progress.

 

[Pam]

Bee, I had high hopes after reading your post. After the clean install of
XP (Pro) I was originally using just the Microsoft drivers. I missed using
my extra buttons, so I installed the Logitech software. I just uninstalled
that and rebooted, but the problem remained. On a hunch, I decided to check
the mouse driver, and it was the XP drivers, so I rolled back to Logitech
just to see. The problem remains.

Try a different mouse, even a brand new cheapo will do. While on the
hardware front, try wriggle the flex and in particular its end connections.

What puzzles me is that it worked alright on the WinXP Pro platform, and
only for a while after a clean install of the Home Edition. Could this be a
coincidence? To show this is not, you may wish to replicate the condition
once more.

One more thing. You did not make reference to the installation of the mouse
driver, which had to be before the connection to the computer. Surely you
have not made this error, since you always read the user's manual. Right?
<g>

Please post back to let us know your progress.

--
Bee
[I have found my Shangri-La, at the moment, in ntlworld.]

---

Pam said:

Try disabling FIND FAST, in Control Panel. More info in HELP & SUPPORT.

 

[Bee]

Aha, so the curious phenomenon that it worked in Pro and not in Home Edition
was a coincidence, a red herring we can now put aside.

In attaching a peripheral to a computer, the driver needs to be installed
first before plugging in the attachment. In removal, the same rule also
applies: driver is first uninstalled then unplugging, the exception being
the resident driver, obviously. With the to-ing and fro-ing of changing
drivers, I just wonder if there was any chance that this rule had been
inadvertently skipped. This is well worth checking.

I mentioned moving the flex and the connectors to see if the mouse pointer
jumped. An erratic dart would suggest bad contact of a fractured conducting
wire or of the connector interface. Clutching at a straw, maybe. But, it
is also well worth checking.

Sorry, I did not explain very well last time. If I were a lecturer, the
class would soon be empty.

--
Bee
[I have found my Shangri-La, at the moment, in ntlworld.]

---

Bee, I had high hopes after reading your post. After the clean install of
XP (Pro) I was originally using just the Microsoft drivers. I missed using
my extra buttons, so I installed the Logitech software. I just uninstalled
that and rebooted, but the problem remained. On a hunch, I decided to check
the mouse driver, and it was the XP drivers, so I rolled back to Logitech
just to see. The problem remains.

Try a different mouse, even a brand new cheapo will do. While on the
hardware front, try wriggle the flex and in particular its end connections.

What puzzles me is that it worked alright on the WinXP Pro platform, and
only for a while after a clean install of the Home Edition. Could this

be

a
coincidence? To show this is not, you may wish to replicate the condition
once more.

One more thing. You did not make reference to the installation of the mouse
driver, which had to be before the connection to the computer. Surely you
have not made this error, since you always read the user's manual. Right?
<g>

Please post back to let us know your progress.

--
Bee
[I have found my Shangri-La, at the moment, in ntlworld.]

---

Pam said:



Every so often--not with any pattern that I've been able to detect--
my mouse pointer "sticks" or pauses for a second or so and then jumps
a little in one direction or another, or if I am typing, the

letters
stop

appearing for a second or two and then they jump in really fast. This
happens maybe once a minute so it's beginning to drive me batty.

I have a Logitech Wheelman mouse and I have updated the driver. I
did not have this trouble under XP Pro after I upgraded from 98SE.
The problem didn't occur immediately after a clean install of XP,
either.

I have tried turning off my firewall and antivirus and CookiePal, and
Pink Calendar. I've gone through the list of services at Black Viper's
site and disabled or set to manual all that applied except System
Restore,

When was the last time you cleaned both items, especially the mouse
bottom and the surface it glides over ?......
The keyboard may need more delicate handling but
blowing dust out of between keys may help.

There was a bit of cat hair on the mouse ball, but it's not an

issue

of that's
like It's
as SUPPORT.

 

[Pam]

Thank you, Bee. I did check the connections but forgot to mention, so had
it been a class, I'd have flunked the quiz for failing to answer.

With the assistance of Microsoft tech support, I reformatted my computer and
reinstalled Windows XP Pro. All devices were connected at the time, so
there was no unhooking and rehooking going on. I ran the resident driver
for a while until I decided to add the Logitech software so that I could use
the thumb button.

I did boot into Safe Mode and the problem does NOT exist there.

Aha, so the curious phenomenon that it worked in Pro and not in Home Edition
was a coincidence, a red herring we can now put aside.

In attaching a peripheral to a computer, the driver needs to be installed
first before plugging in the attachment. In removal, the same rule also
applies: driver is first uninstalled then unplugging, the exception being
the resident driver, obviously. With the to-ing and fro-ing of changing
drivers, I just wonder if there was any chance that this rule had been
inadvertently skipped. This is well worth checking.

I mentioned moving the flex and the connectors to see if the mouse pointer
jumped. An erratic dart would suggest bad contact of a fractured conducting
wire or of the connector interface. Clutching at a straw, maybe. But, it
is also well worth checking.

Sorry, I did not explain very well last time. If I were a lecturer, the
class would soon be empty.

--
Bee
[I have found my Shangri-La, at the moment, in ntlworld.]

---

Bee, I had high hopes after reading your post. After the clean install of
XP (Pro) I was originally using just the Microsoft drivers. I missed using
my extra buttons, so I installed the Logitech software. I just uninstalled
that and rebooted, but the problem remained. On a hunch, I decided to check
the mouse driver, and it was the XP drivers, so I rolled back to Logitech
just to see. The problem remains.

this

be

a
coincidence? To show this is not, you may wish to replicate the condition
once more.

One more thing. You did not make reference to the installation of the mouse
driver, which had to be before the connection to the computer. Surely you
have not made this error, since you always read the user's manual. Right?
<g>

Please post back to let us know your progress.

--
Bee
[I have found my Shangri-La, at the moment, in ntlworld.]

---
Pam said:



Every so often--not with any pattern that I've been able to detect--
my mouse pointer "sticks" or pauses for a second or so and then jumps
a little in one direction or another, or if I am typing, the letters
stop
appearing for a second or two and then they jump in really fast. This
happens maybe once a minute so it's beginning to drive me batty.

I have a Logitech Wheelman mouse and I have updated the driver. I
did not have this trouble under XP Pro after I upgraded from 98SE.
The problem didn't occur immediately after a clean install of XP,
either.

I have tried turning off my firewall and antivirus and

CookiePal,
and

Pink Calendar. I've gone through the list of services at Black
Viper's
site and disabled or set to manual all that applied except System
Restore,

When was the last time you cleaned both items, especially the mouse
bottom and the surface it glides over ?......
The keyboard may need more delicate handling but
blowing dust out of between keys may help.

There was a bit of cat hair on the mouse ball, but it's not an

issue

of
erratic movement while moving the mouse, but thanks for the suggestion.
I vacuum the keyboard every now and again and have this thing that's
like
a feather duster made of monofilament for the keyboard, as well. It's
as
if the system is just pausing for a few seconds in the midst of
clicking
the mouse, moving the mouse, or typing.

Try disabling FIND FAST, in Control Panel. More info in HELP & SUPPORT.