Global Changes to Normal.dot

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Anon

Lately Word has been telling me that I made changes to the global
template and asking me if I want to save them. It used to do that,
then stopped. Now it's back to its old tricks. Not once have I
actually intended to make any such changes. My question is whether
there is a way to see what "changes" Word has detected, so I can work
backward and see where the problem lies.

(Or would it just be better to delete the normal.dot template and sub
in a previously saved version?)
 
So far as I know, there is no way to check what the changes detected are. Do
you have MS Works? EZPhoto? Adobe Acrobat?

Which version of Word?

--

Charles Kenyon

Word New User FAQ & Web Directory:
<URL: http://addbalance.com/word/index.htm>

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide)
<URL: http://addbalance.com/usersguide/index.htm>

See also the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
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This message is posted to a newsgroup. Please post replies
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from my ignorance and your wisdom.
 
Add Norton AV to that list, and if present, update its office plug-in.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
 
Or turn the plug-in off in Norton.
--

Charles Kenyon

Word New User FAQ & Web Directory:
<URL: http://addbalance.com/word/index.htm>

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide)
<URL: http://addbalance.com/usersguide/index.htm>

See also the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.
 
That should have been 'uncheck' not 'update' :(

--
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
 
That's what I meant - it's still a bit early here :)

--
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
 
So far as I know, there is no way to check what the changes
detected are. Do you have MS Works? EZPhoto? Adobe Acrobat?

Which version of Word?
Click to expand...

Word 2002. Whether I have MS Works is hard to answer: I
installed MS Works Suite 2002, then uninstalled the Suite but left
in the MS WOrks Setup Launcher (for reasons which escape me at the
moment). The basic idea was to get Word but to jettison the
prompts, add-ins, other programs, and sluggishness of Works. I
have Adobe PhotoDeluxe BE 1.0, and, of course, the Reader. You
think there could be something in any of that contributing to the
mysterious template modification thing?
 
If you still have the Works add-in installed (control panel > add & remove
programs) get rid of it.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
<>>< ><<> ><<> <>>< ><<> <>>< <>>< ><<>
 
I have this same problem on closing Word (Word 2000), and I also often get a similar pop-up message asking me if I want to save changes to the Normal.dot. I simply cannot close the Word application without these hassles. They have continued to vex me even though I deleted the Works add-in. I didn't delete Works entirely, since I like to use the spreadsheet--but I will delete it if you think it will help. Some facts: Windows XP, software bundled upon purchase of computer last year, Adobe Reader installed.

I was thrilled to find this thread because it described my situation perfectly. But nothing helpful has been posted here. Can a technician please answer in detail?
 
If you're still getting the question after uninstalling the Works add-in, it
is probably caused by another add-in. See
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

KateBB said:
I have this same problem on closing Word (Word 2000), and I also often get
Click to expand...
a similar pop-up message asking me if I want to save changes to the
Normal.dot. I simply cannot close the Word application without these
hassles. They have continued to vex me even though I deleted the Works
add-in. I didn't delete Works entirely, since I like to use the
spreadsheet--but I will delete it if you think it will help. Some facts:
Windows XP, software bundled upon purchase of computer last year, Adobe
Reader installed.
I was thrilled to find this thread because it described my situation
Click to expand...
perfectly. But nothing helpful has been posted here. Can a technician
please answer in detail?
 
Here is a quote from Microsoft's own document, the one you linked me to: " Word 2000 and higher complicate things pointlessly and annoyingly." Well, that's excactly the point. Why, in the name of heaven, in the name of simple logic, doesn't Microsoft create a product that doesn't complicate things pointlessly and annoyingly? Once Microsoft has discovered that they indeed did such a nonsensical, user-hostile thing, why don't they SOLVE IT???????

It sounds as if I have to dispense with the convenience of using startups in order to solve this problem. Trouble is, I have no faith at all that this will even work. I found a nasty add-on which comes with Norton Anti-Virus and I deactivated it. For two blessed days, the problem went away. Then it came back. Go figure. Go send Gates off a gangplank while you're at it.
 
The document Suzanne referred you to, is _not_ from Microsoft. It was
written by the volunteers who are named on it. Answers provided here are
from your fellow users, not from Microsoft. All Microsoft does is to provide
the news server space and address.

You're ranting to the wrong people here.
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

KateBB said:
Here is a quote from Microsoft's own document, the one you linked me to: "
Click to expand...
Word 2000 and higher complicate things pointlessly and annoyingly." Well,
that's excactly the point. Why, in the name of heaven, in the name of
simple logic, doesn't Microsoft create a product that doesn't complicate
things pointlessly and annoyingly? Once Microsoft has discovered that they
indeed did such a nonsensical, user-hostile thing, why don't they SOLVE
IT???????
It sounds as if I have to dispense with the convenience of using startups
Click to expand...
in order to solve this problem. Trouble is, I have no faith at all that
this will even work. I found a nasty add-on which comes with Norton
Anti-Virus and I deactivated it. For two blessed days, the problem went
away. Then it came back. Go figure. Go send Gates off a gangplank while
you're at it.
 
I wish I didn't have to rant at all. I've done everything anyone here has recommended and the problem persists. A Microsoft tgechnician linked me to a site that makes that statement. You don't agree? Fine. Explain to me why so many people are reporting this problem and why it is never solved. Help me, for God's sake, for the love of Pete, for simple human kindness, help me, help us, solve this ongoing problem!
 
No, we don't agree. Unless you have contacted Microsoft's Product Support
Service, you have not contacted any "Microsoft technician." Although
occasionally MS PSS personnel do post in the application.errors NG, I have
not seen any posts from them here. Those who post here are all merely other
Word users providing volunteer peer support. The article you read was
contributed by Bob Buckland; it is not an official Microsoft document, just
someone's opinion. In this case, Bob obviously agrees with you. But none of
this makes any difference to what Microsoft
does. You can either follow the suggestions in the article or not, but
ranting here will not get any of us any forrader.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

KateBB said:
I wish I didn't have to rant at all. I've done everything anyone here has
Click to expand...
recommended and the problem persists. A Microsoft tgechnician linked me to
a site that makes that statement. You don't agree? Fine. Explain to me
why so many people are reporting this problem and why it is never solved.
Help me, for God's sake, for the love of Pete, for simple human kindness,
help me, help us, solve this ongoing problem!
 
The link you sent me to displays a Microsoft logo and looks quite official

http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.ht

How can a nonofficial spokesman display the company logo? Excuse me for being so ignorant, I, a published author, a college graduate, an experienced businesswoman

In the meantime, most fixes for this terrible ongoing problem suffered by so many people posting on these pages involve removing add-ins, each of which has utility, a utility which must be sacrificed so that Word can work properly. (And the fixes didn't even work for me.) I continue to be outspoken here because, y'know, I just have a sneaking suspicion that Microsoft reads these pages once in a while.
 
Most of the problems solved by removing Add-Ins are because the Add-Ins are
poorly written, not because of anything wrong with Word. I am an amateur, a
lawyer, not a programmer. I can write an Add-In that will do what the
professional ones do that does not trigger these problems. I've written a
number. I've installed others written by people that are posted on the
Internet. I don't install or use Add-Ins that change normal.dot because I
think they are intrusive and because if that is the level of programming in
the Add-In it lowers my trust for the rest.

The logo is for people recognized as valuable contributors by Microsoft, but
the people given that title are not Microsoft employees.

You may want to read information on MVPs and on how to get help that you
can find on the MVP FAQ site (below).

Again, comments (good, bad or rants) posted here probably never will be seen
by anyone working for Microsoft. I guess if it feels good to do it, no one
can stop you.
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

KateBB said:
The link you sent me to displays a Microsoft logo and looks quite official:

http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

How can a nonofficial spokesman display the company logo? Excuse me for
Click to expand...
being so ignorant, I, a published author, a college graduate, an experienced
businesswoman.
In the meantime, most fixes for this terrible ongoing problem suffered by
Click to expand...
so many people posting on these pages involve removing add-ins, each of
which has utility, a utility which must be sacrificed so that Word can work
properly. (And the fixes didn't even work for me.) I continue to be
outspoken here because, y'know, I just have a sneaking suspicion that
Microsoft reads these pages once in a while.
 
There is no Microsoft logo anywhere on the cited page. There is a Microsoft
MVP logo. That is something quite different. Please see
http://word.mvps.org/AboutMVPs/index.htm
http://www.mvps.org/about/mvp.html

http://mvp.support.microsoft.com/default.aspx?scid=fh;EN-US;mvpfaqs

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

KateBB said:
The link you sent me to displays a Microsoft logo and looks quite official:

http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

How can a nonofficial spokesman display the company logo? Excuse me for
Click to expand...
being so ignorant, I, a published author, a college graduate, an experienced
businesswoman.
In the meantime, most fixes for this terrible ongoing problem suffered by
Click to expand...
so many people posting on these pages involve removing add-ins, each of
which has utility, a utility which must be sacrificed so that Word can work
properly. (And the fixes didn't even work for me.) I continue to be
outspoken here because, y'know, I just have a sneaking suspicion that
Microsoft reads these pages once in a while.
 
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