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Guest

I bought Microsoft Office xp standard for students and teachers but Outlook will not load properly. Everytime I try to open it this message appears

'Unable to open your default e-mail folders. The .DLL file for the information service could not be found. MAPI was unable to load the information service PSTPRX.DLL. Be sure the service is correctly installed and configured.

I have tried re-installing the software but the same message appears.

What do I do?
 
Is this relevent;
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q293058&
David

Colin D said:
I bought Microsoft Office xp standard for students and teachers but
Click to expand...
Outlook will not load properly. Everytime I try to open it this message
appears:
'Unable to open your default e-mail folders. The .DLL file for the
Click to expand...
information service could not be found. MAPI was unable to load the
information service PSTPRX.DLL. Be sure the service is correctly installed
and configured.'
 
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