B
Boe
Hello,
I have several clients using Windows XP SP2. I've checked their systems.
They are using Windows firewall but remote assistance, remote assistance -
windows messenger and voice and remote desktop are all checked.
However I can't get in on half of them. Even if they turn off their
additional firewalls such as McAffee or BlackIce. Any guess on why their
computers won't let me in when they initiate a remote assistance request -
my computer just stays at connecting until it eventually times out.
I have several clients using Windows XP SP2. I've checked their systems.
They are using Windows firewall but remote assistance, remote assistance -
windows messenger and voice and remote desktop are all checked.
However I can't get in on half of them. Even if they turn off their
additional firewalls such as McAffee or BlackIce. Any guess on why their
computers won't let me in when they initiate a remote assistance request -
my computer just stays at connecting until it eventually times out.