getting files back from quarantined

  • Thread starter Thread starter sean
  • Start date Start date
S

sean

my wife ran a scan and all the high threats she got rid
of. but all my music files ask her to quarantine them and
she did, I want them back and can't find a way to un-
quarantine them. Any help PLEASE!!!!!!!!!!
 
This is from the help menu;
Restoring Quarantined Programs
If you have accidentally quarantined a program, you can
remove it from quarantine and restore it to its original
state.



How to restore a quarantined item

1. From the main screen, or any of the screens with the
toolbar, click Spyware Scan (this is the product icon).


2. On the top right of the screen under the Take me to...
section, select Spyware Quarantine.


3. A list of all items in your quarantine is displayed.
Select the item you would like to un-quarantine and when
the item appears in the right details window, select Un-
quarantine Threat. This restores the item to its original
state before it was quarantined.


4. To un-quarantine multiple items in the quarantine,
select each item and click Un-quarantine All Checked
Threats at the bottom of the screen.


5. After you un-quarantine an item you should restart your
computer to make sure the restored application runs.

Maybe some other expert in this subject can add more
information to you.

Don't give up

Engel
 
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