Get pages of garbage, can't cancel job

[Guest]

Sometimes my print jobs generate pages of garbage. I can't use the printer application to cancel the job. I have to use the task manager to kill the spool process, then manually delete the file from the spooler directory. My printer is an hp deskjet 932c, windows xp home.

 

[Mary Sauer]

HP has support documents that will walk you through most printing problems
http://www.hp.com/country/us/en/support.html

--
Mary Sauer MS MVP
http://office.microsoft.com/clipart/
http://www.mvps.org/msauer/getting_started.htm
news://msnews.microsoft.com

Sometimes my print jobs generate pages of garbage. I can't use the printer

application to cancel the job. I have to use the task manager to kill the spool
process, then manually delete the file from the spooler directory. My printer is an
hp deskjet 932c, windows xp home.