generic host process error messages

  • Thread starter Thread starter joyce sampsell
  • Start date Start date
J

joyce sampsell

I'm new to this so hope it all goes right and I can post.
When I start up my pc I get the message Generic host process has encountered
a problem and needs to close it give the time and day that it is happening.
I'm using Dell 4300 home edition xp.
I noticed an earlier person was having the same problem and wonder if it
ever got solved. I used Norton antivirus and all is up to date. I also use
Ad-Aware Se with all its updated and run spybot search and destroy quite
often.
I've used 4or5 on line free scans such as housecall , panda active scam,
symantec, and some others and no viruses are detected. I've run the Klez
removal tool just incase it might be on my computer . It says no infection.
My pc is running rather slow Is there someone that can help me with this
problem as I have exhausted all my efforts.
Any help would thrill me to death THANKS
 
Hi Joyce,

Redo everything you just did, except do it in Safe mode. In normal mode,
many of the malware processes can mask themselves from detection. The error
at boot is very likely due to a spy or ad program installed on the system,
and in addition to Adaware also run a full scan with Spybot
(www.safer-networking.org).

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe mode

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Rick "Nutcase" Rogers said:
How to start in Safe mode:
Click to expand...

This instruction seems to relate to solving another problem in safe mode,
rather than the one Joyce and I have. Specifically, it doesn't say how to
run Spybot. Could you give more guidance (No way am I qualified to frig with
my registry).
 
Joyce:

I have been working with several experts from this site & with Dell support
and have tried all kinds of suggested things but still have same problem.
Since this is just an anoyance and affecting operation I have decided to live
with it til Microsoft comes out with a fix. It seems this problem started to
occur after an update a couple months back. My system may go up to a dozen
bootups before I get this error. About the time I have it fixed, it again
occurs. Unless someone has a proven fix, I suggest you just live with it and
save the hassel.
 
Hi Dave,

Those are instructions on how to access safe mode, as many users do not know
how. You should download and install Spybot first, then update it. Then
restart in safe mode per the instructions and run the program (it will be in
the start menu by this point).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org
 
Roy S said:
I have been working with several experts from this site & with Dell
support
and have tried all kinds of suggested things but still have same problem.
Since this is just an anoyance and affecting operation I have decided to
live
with it til Microsoft comes out with a fix. It seems this problem started
to
occur after an update a couple months back. My system may go up to a dozen
bootups before I get this error. About the time I have it fixed, it again
occurs. Unless someone has a proven fix, I suggest you just live with it
and
save the hassel.
Click to expand...

That's exactly what's been happening to me. Comes and goes. Looks like Bill
and the gang have laid another egg. Oh, well...
 
Go to add/remove programs, click on 'show updates', and remove the February
windows update KB873333. You may have to uninstall the other Feb updates as
well, and some restarts may be required. Then apply all the updates again
without kb873333. This will fix the problem, and microsoft will eventually
offer a fix for kb873333.

Hope this helps.
Ronaldo
 
Thanks Renaldo. I have tried several different things and cleaned out some
temp files in my local setting folder and haven't had a reoccurance in
several days, but that doesn't mean anything yet, although is encouraging. If
I get a reocurrance I'll try your fix.
 
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