General Tab

  • Thread starter Thread starter John
  • Start date Start date
J

John

When I go to Tools \ Internet Options, I do not see
a "General" Tab. There are only 5 Tabs in the Window
beginning with the "Security" Tab. This happened once
before and I believe I was able to correct it by re-
booting the computer, but that has not worked this time.
I have also tried using the Repair Program Function in
Add/Remove Programs without any luck.

How did I loose the General Tab, and more importantly how
do I get it back?
 
Hi John -
This has been showing up a lot lately and seems to be caused by some malware
called CoolWebSearch. Do the following:

Download and run: http://www.spywareinfo.com/~merijn/files/cwshredder.zip to
remove the parasite

Then download and run:
http://www.kellys-korner-xp.com/regs_edits/iegentabs.reg to restore your
tabs and remove any restrictions that the parasite has put in place.

However, this also indicates that you may have acquired some other malware
along the way. If you go to this page at Jim Eshelman's site, here:
http://aumha.org/a/noads.htm and wait a little bit (be patient), an analysis
of a number of possible parasites on your machine will be made to help you
identify and remove them. NOTE: You will need to disable Ad Blocking in Zone
Alarm 3.x, if present or any other Ad Blocking software which interferes
with Java Scripting for this scan to work. You should get a message between
the two lines of **** giving the results of the scan.

Get Ad-Aware 6.0, Build 181 or later, here:
http://www.lavasoftusa.com/support/download/. Update and run this regularly
to get rid of most "spyware/hijackware" on your machine.

Another excellent program for this purpose is SpyBot Search and Destroy
available here: http://security.kolla.de/ SpyBot Support Forum here:
http://www.net-integration.net/cgi-bin/forums/ikonboard.cgi. I recommend
using both normally. After fixing things with SpyBot S&D, be sure to re-boot
and rerun SpyBot again and repeat this cycle until you get a clean "no red"
scan.


Note that sometimes you need to make a judgement call about what these
programs report as spyware. See here, for example:
http://www.imilly.com/alexa.htm




--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



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