Hi legokid201,
You may also want to include (or bookmark) this troubleshooting advice.. ;-)
The following applies to most games in general, and not just to the games that
may be listed in the KB Article refered to in this post.
SYMPTOMS:
When you start or play any one of the games that is listed in the "Applies to" section, you may experience one or more of the
following symptoms:
..The game stops responding.
..The game quits unexpectedly.
..The computer restarts unexpectedly.
..The game stops and an error occurs
Additionally, you may receive the following error message after you receive the Gathering Exception Data dialog box:
<Game Name>has encountered a problem and needs to close.
RESOLUTION:
Method 1: Restart your computer by using a clean boot procedure
Method 2: Remove and Reinstall the Game
Method 3: Adjust graphics hardware acceleration
Method 4: Disable AGP Texturing in the DirectX Diagnostic tool
Method 5: Temporarily disable the sound card in Windows
Method 6: Lower sound acceleration
Method 7 : Download and install the most recent version of DirectX
Method 8: Update your video driver
Method 9: Update your sound driver
Method 10: Scan your computer for viruses
Method 11: Remove spyware
Method 12: Install the latest VIA chipset drivers
Method 13: Create a new user account in Windows XP
Method 14: Change the compatibility setting
Detailed instructions and video clips are published at:
http://support.microsoft.com/?scid=kb;en-us;303032
--
Cheers, Windows_XP_MVP_Shell/User
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
legokid201 Wrote:
=================
| i have done that thank you for your help but it still crashes the game and i
| turned off a lot of services that i dont need by doing the msconfig thing and
| it still crashes randomly while in a game usually in a multiplayer game.
| thank you for your response. and i find on all the pc's that i've played halo
| on they've always got the exception error if they've had ntfs filing system
| and i put it on a fat 32 partition and it worked fine maybe its just me
|
|| ||| i have recently purchased halo for the pc because i wanted my own version
||| and
||| it was working fine nothing changed i have all the updates and all of a
||| sudden randomly the game will close and give me an gathering exception
||| data
||| message and ask me to send an error report.
||| i know origional it is that oyu can't play halo on an ntfs filing system
||| but
||| i have a FAT 32 so i know it will work because i had a copy of it on my pc
||| before and nothing has changed no viruses my computer is clean of
||| everything
||| including spyware. and i have not used any mods at all. please help me.
||
|| Try shutting down programs running in the background.
||
|| Press CTRL+ALT+DEL to bring up the Task Manager, click on the processes tab.
|| Try closing any process that's running under your username (ie not system or
|| services) and see what happens when you run the game then, just don't close
|| explorer or taskmgr.
||
|| If it works, reboot so all the applications are running again, and start the
|| process again, closing 1 or 2 down at a time until the games will start and
|| weed at any potential problematic application.
||
|| Halo also works great on NTFS.
||
|| --
|| Paul Smith,
|| Yeovil, UK.
|| Microsoft MVP Windows Shell/User.
||
http://www.windowsresource.net/
||
|| *Remove 'nospam.' to reply by e-mail*
