Games run in safe mode but crash otherwise

  • Thread starter Thread starter Kevin
  • Start date Start date
K

Kevin

I have a problem with my games crashing. Its only
certain games, not all of them. For a few days I've been
chatting with Microsoft Support to try and fix it and one
of them suggested I try and run the game in safe mode.
Well, the game seems to work fine in safe mode (that is
it didn't crash while I was in it), but the downside is
that I don't have any sound or lan capabilities when in
safe mode. Is there any way to fix the problem and run
the games in normal mode?
 
Hello Kevin,

If the game runs fine in Safe Mode, then most likely another program or
driver is causing the crash.

Try the following:

1) Update all your drivers on the system (video, audio, network adapters,
etc.)
2) If this does not resolve the problem then try using a "Clean Boot" to see
if you can
determine what program, service or driver is interfering with the game and
causing the crash.

310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353

316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

Regards,

Mike Lieser, MCSA, MCSE, CNA
Microsoft SBS Product Support

Get Secure! - www.microsoft.com/security

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