Hi CMCarle2000,
The Game Advisor installs in your temporary Internet files.
You should remove it to ensure you get a fresh installation
by clicking on Start / Control Panel / Internet Options, and
then click on the "Delete files..." button to delete offline files.
The USB device can be disabled before you run the advisor.
You can disable it in Control Panel / System / Hardware tab
\ Device Manager. Right click on the USB hub/controller in
question and disable. If that doesn't work, we'll try safe mode.
Carle, I don't think this issue is critical enough for you to need to
restore your entire computer from scratch for just one applet.
Have you looked for a demo of the game to try before you buy?
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| I am a very, very newbie to computers. What file(s) do I need to find? This Game Advisor runs from microsoft under "gaming with
XP" it does download something from Futuremark but when I click on "will it run on my system"
| I get that message about being unable to identify some hardware components and the only option it gives me is to go back to the
games screen. I just don't know what to do except run a complete system restore from my HP restore disks and I really don't want to
do that because I think I will lose everything I have put on this PC since I bought it.
|
| ----- Jimmy S. wrote: -----
|
| Hi "cmccarle2000"
|
| Here are some steps you can use to fix that situation:
|
| 1. Keep the USB card reader disconnected
| 2. Download Game Advisor from Microsoft
| 3. Uninstall Game Advisor from your system
| 4. Reboot
| 5. Install Game Advisor and it should work again.
|
| --
| Cheers, Windows XP MVP Shell / User
| Jimmy S.
http://mvp.support.microsoft.com
|
|
| Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
| MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| My advice is donated "AS IS" without warranty; nor do I confer any rights.
| _________________________________________________________
|
| | This used to work on my PC (microsoft Game Advisor for XP). Since I have an Intel Extreme Graphics card, I need this to
work so I
| don't waste money on games that will not run correctly. Like I said, this used to work and now I get a message saying
"sorry,
| unable to determine your hardware" or some message very similar to this. The only thing I did was buy a USB card reader and
plugged
| it into a USB port to read my xD card for a digital camera. Windows configured it automaticaly when I plugged the thing in.
It is
| not plugged in now. Do I need to plug it back into the USB port and run this again? I don't know how to get back here to
view
| responces to this post. Also, I don't know how or if I can ask Microsoft about this without them charging $$$. I know I can
| upgrade my video card but I can't now.
|
|
|