Fujitsu ScanSnap S500 Vista Drivers Don't Work

  • Thread starter Thread starter Weeds
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Weeds

I have a ScanSnap S500 and Fujitsu just released the Vista Drivers on
6/29. I installed but no workie. The driver appeared to install
correctly the first time and I plugged the scanner in and heard the
sound of a usb device being plugged in. However, the ScanSnap Manager
does not recognize that the scanner is available. I uninstalled the
driver and tried to re-install it, but now it won't install and fails
with an error that it can't find the specified file.

I called Fujitsu support and the level 1 support tech was not able to
resolve it after several uninstall/re-install attempts. I'm waiting
for level 2 support to call me back.

Anyone else have this problem?
Weeds

*Please remove the obvious for my correct email address*
 
I have a ScanSnap S500 and Fujitsu just released the Vista Drivers on
6/29. I installed but no workie. The driver appeared to install
correctly the first time and I plugged the scanner in and heard the
sound of a usb device being plugged in. However, the ScanSnap Manager
does not recognize that the scanner is available. I uninstalled the
driver and tried to re-install it, but now it won't install and fails
with an error that it can't find the specified file.

I called Fujitsu support and the level 1 support tech was not able to
resolve it after several uninstall/re-install attempts. I'm waiting
for level 2 support to call me back.

Anyone else have this problem?
Weeds

*Please remove the obvious for my correct email address*
Click to expand...

I also have a Scansap S500, tried it with the Visat upgrade driver and
it seemed to work fine until i tried to find any scans!

The box opened after the scan asking me to rename the file, which i
did, and then tried to save it to a folder. Box closed no file to be
found -no matter how hard I searched!

Any ideas?
 
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