G
Guest
win xp pro w/sp2, firewall on. Have authenticated access on an ftp site. We
can access the site locally w/no issues. External access via the IE
generates FTP folder error. The exact message is "an error occurred opening
that folder on the FTP server. Make sure you have permission to access that
folder. Details: The operation timed out".
We have tried passive mode, disabling the firewall. We are not using ports
20 and 21, but specify a unique port in the FTP command. From what we can
tell the user validates OK and the proper ports are opened. We get a screen
stating "getting folder contents" which eventually times out. We have a
router with the proper ports opened. Any help in figuring out what's going
on would be greatly appreciated.
can access the site locally w/no issues. External access via the IE
generates FTP folder error. The exact message is "an error occurred opening
that folder on the FTP server. Make sure you have permission to access that
folder. Details: The operation timed out".
We have tried passive mode, disabling the firewall. We are not using ports
20 and 21, but specify a unique port in the FTP command. From what we can
tell the user validates OK and the proper ports are opened. We get a screen
stating "getting folder contents" which eventually times out. We have a
router with the proper ports opened. Any help in figuring out what's going
on would be greatly appreciated.