Frustrated: Promise Controller won't work on motherboard

[Sam]

I got myself a new 80 pin cable. I went to remove the old cable and I
seen that the pin on the motherboard IDE slot had bent. I tried to bend
it back but in the process I broke the pin so now that IDE slot is dead.

I took my [working] Promise PCI IDE Ultra UDMA 100 controller from
another spare computer. The controller was detected without problem. I
confirmed that PCI IDE bus was enabled in the bios. However, it didnt
matter which IDE slot I installed the cable on the PCI card, my system
would attempt to boot and then I get the blue screen of death in XP
telling me to remove any new hard drives and what not.

The error message was STOP 0x0000007b
(0xf7a005528,0xc000034,0xc00000000). I changed 80 pin cables and I
still got the same error. I then used a regular 40 pin cable and
installed it on my working IDE 2 UDMA 33 slot on my MB and the hard
drive booted to XP without problem.

Sam

 

[Rod Speed]

I got myself a new 80 pin cable. I went to remove the old cable and I
seen that the pin on the motherboard IDE slot had bent. I tried to bend
it back but in the process I broke the pin so now that IDE slot is dead.

I took my [working] Promise PCI IDE Ultra UDMA 100 controller from
another spare computer. The controller was detected without problem.
I confirmed that PCI IDE bus was enabled in the bios. However, it
didnt matter which IDE slot I installed the cable on the PCI card, my
system would attempt to boot and then I get the blue screen of death
in XP telling me to remove any new hard drives and what not.

The error message was STOP 0x0000007b
(0xf7a005528,0xc000034,0xc00000000).

You cant just change the controller the boot drive is on and have XP boot.
You'll need to boot the XP CD and do a repair install of XP now.

http://support.microsoft.com/kb/324103

I changed 80 pin cables and I still got the same error.

Because the cable isnt the problem.

I then used a regular 40 pin cable and installed it
on my working IDE 2 UDMA 33 slot on my MB
and the hard drive booted to XP without problem.

Because its the same chipset as the one you broke.

 

[Sam]

: > I took my [working] Promise PCI IDE Ultra UDMA 100 controller from
: > another spare computer. The controller was detected without
problem.
: > I confirmed that PCI IDE bus was enabled in the bios. However, it
: > didnt matter which IDE slot I installed the cable on the PCI card,
my
: > system would attempt to boot and then I get the blue screen of death
: > in XP telling me to remove any new hard drives and what not.
:
: > The error message was STOP 0x0000007b
: > (0xf7a005528,0xc000034,0xc00000000).
:
: You cant just change the controller the boot drive is on and have XP
boot.
: You'll need to boot the XP CD and do a repair install of XP now.
:
: http://support.microsoft.com/kb/324103

To clarify, I have two XP's on the same drive/dual partitions: Asian
Windows XP Home and English XP Pro, I get the prompt to select which OS
but then whe the Windows logo appears, I get the blue screen of death.
So, it is reading the info from the hard drive.

Just wondering if the repair option will in fact work in this case or if
there is an incompatibility with the motherboard?

How about the XP Recovery Repair Console work? If so, how would I fix
the problem rather than having to repair the entire install?

 

[Rod Speed]

I took my [working] Promise PCI IDE Ultra UDMA 100 controller
from another spare computer. The controller was detected
without problem. I confirmed that PCI IDE bus was enabled
in the bios. However, it didnt matter which IDE slot I installed
the cable on the PCI card, my system would attempt to boot
and then I get the blue screen of death in XP telling me to
remove any new hard drives and what not.
The error message was STOP 0x0000007b
(0xf7a005528,0xc000034,0xc00000000).

You cant just change the controller the boot drive is on and have XP
boot. You'll need to boot the XP CD and do a repair install of XP now.
http://support.microsoft.com/kb/324103

To clarify, I have two XP's on the same drive/dual partitions:
Asian Windows XP Home and English XP Pro, I get the prompt
to select which OS but then whe the Windows logo appears, I get
the blue screen of death. So, it is reading the info from the hard drive.

Yes, but when its reading the boot.ini to get that choice
to offer you, its using the drive much more primitively than
when its actually booting the OS you have chosen to boot.

Just wondering if the repair option will in fact work in this case

Yes it will.

or if there is an incompatibility with the motherboard?
Nope.

How about the XP Recovery Repair Console work?

Thats repairing other problems.

If so, how would I fix the problem rather than having to repair the entire install?

There is no problem with repairing the entire install as long as you still have both XP CDs.

 

[Arno Wagner]

I got myself a new 80 pin cable. I went to remove the old cable and I
seen that the pin on the motherboard IDE slot had bent. I tried to bend
it back but in the process I broke the pin so now that IDE slot is dead.

I took my [working] Promise PCI IDE Ultra UDMA 100 controller from
another spare computer. The controller was detected without problem. I
confirmed that PCI IDE bus was enabled in the bios. However, it didnt
matter which IDE slot I installed the cable on the PCI card, my system
would attempt to boot and then I get the blue screen of death in XP
telling me to remove any new hard drives and what not.

The error message was STOP 0x0000007b
(0xf7a005528,0xc000034,0xc00000000). I changed 80 pin cables and I
still got the same error. I then used a regular 40 pin cable and
installed it on my working IDE 2 UDMA 33 slot on my MB and the hard
drive booted to XP without problem.

You might want to do a BIOS update on the controller. Promise
has a floppy-image for that on their website, if I remember
correctly. Some early models, e.g., did not have LBA 48 support
(i.e. do not work with large drives).
glitches later models.

Arno

 

[Sam]

: > If so, how would I fix the problem rather than having to repair the
entire install?
:
: There is no problem with repairing the entire install as long as you
still have both XP CDs.

I just checked, I only have the original working Asian Home XP CD but
the XP Pro has CD disc errors. I have the Dell Laptop XP CD (Home) but
that doesn't work on that system. Looks like that XP only works with my
Laptop. Am I screwed?

 

[Rod Speed]

I just checked, I only have the original working Asian Home XP CD but
the XP Pro has CD disc errors. I have the Dell Laptop XP CD (Home)
but that doesn't work on that system. Looks like that XP only works
with my Laptop. Am I screwed?

Nope, just download an ISO of XP Pro and burn that and use that.

 

[Sam]

:.
:
: > I just checked, I only have the original working Asian Home XP CD
but
: > the XP Pro has CD disc errors. I have the Dell Laptop XP CD (Home)
: > but that doesn't work on that system. Looks like that XP only works
: > with my Laptop. Am I screwed?
:
: Nope, just download an ISO of XP Pro and burn that and use that.

Boy...one issue after another. I managed to download the XP Pro. I then
selected repair to the partition my XP Pr was on. I installed the
Promise driver via F6 (had some issues there, I needed the original
floppy). Then XP proceeded to "repair" and reboot. Once it rebooted,
XP hanged. I let it sit for over 1/2 hour. I had to reboot. Then, I
tried to repair the same installation. This time, XP did not recognize
any previous installations. I decided to sacrifice my Chinese Windows
Home and install XP there and had XP reformat that partition. XP loaded
the setup files as it should then it rebooted.

I got an error message upon reboot: Windows could not start because the
following file is missing or corrupt: <Windows root>\system32hal.dll
Please install a copy of the above file"

sigh...

 

[Rod Speed]

Boy...one issue after another.
True.

I managed to download the XP Pro. I then selected repair to the
partition my XP Pr was on. I installed the Promise driver via F6
(had some issues there, I needed the original floppy). Then XP
proceeded to "repair" and reboot. Once it rebooted, XP hanged.
I let it sit for over 1/2 hour. I had to reboot. Then, I tried to repair
the same installation. This time, XP did not recognize any previous
installations. I decided to sacrifice my Chinese Windows Home and
install XP there and had XP reformat that partition. XP loaded the
setup files as it should then it rebooted.

I got an error message upon reboot: Windows could not start
because the following file is missing or corrupt: <Windows
root>\system32hal.dll Please install a copy of the above file"

That means its having a problem reading the drive so cant see the file.

Try a different PCI slot for the Promise card.

 

[Sam]

: > I got an error message upon reboot: Windows could not start
: > because the following file is missing or corrupt: <Windows
: > root>\system32hal.dll Please install a copy of the above file"
:
: That means its having a problem reading the drive so cant see the
file.
:
: Try a different PCI slot for the Promise card.
:
Ok, I will try that. I will post back in a few days, I need a break! I
never had a problem installing this card on any other system before,
mind you my other system was an older Abit BH6 that was awesome! If
replacing the PCI doesnt work, I may get one of those Computer Geek
Squad services or get another system. I am very tired.

BTW. I just blew my Chinese Windows and reformatted that partition and
[tried] to reinstall XP and then I got a BSOD: STOP c000021a unknown
hard drive error. No version of Windows no longer detects the other XP
Pro. I seen that that Windows Director was replaced with Windows.EXE.

 

[Sam]

I edited the boot file to [hopefully] get into my XP Pro partition that
I want, but I got the error that the ntfs.sys file is corrupt or
missing. I followed the instructions below and I still got the same
error again. I copied the file into both directories after rebooting,
but I got the same error after selecting my XP Pro. MS makes no mention
of what to do if the problem still remains.

http://support.microsoft.com/kb/822800

Is there any chance of booting into that XP Pro partition? If so, how?

 

[Rod Speed]

I edited the boot file to [hopefully] get into my XP Pro partition
that I want, but I got the error that the ntfs.sys file is corrupt or
missing. I followed the instructions below and I still got the same
error again. I copied the file into both directories after
rebooting, but I got the same error after selecting my XP Pro. MS
makes no mention of what to do if the problem still remains.

http://support.microsoft.com/kb/822800

Is there any chance of booting into that XP Pro partition? If so, how?

Its likely too corrupted now by using it without 48 bit LBA support.

You need to start over with a clean install with 48 bit LBA support in XP.