Front Page extensions

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I try to publish my site, I receive the error "Server error: The server
extensions cannot access the file about.html. Please check file
permissions." Does anyone have any ideas? Thanks
 
There seems to be a problem with the server extensions. Do as the error
suggests: check the file permissions. However it may be something your host
will have to fix - ask them about it.

Second suggestion, if you have access to a "control panel" on your hosting
account (usually web-based such as Cpanel on Linux servers), check the
server extensions (usually the Cpanel (or whatever your host may use for
hosting a/c's) has a utility to do this yourself for basic things like the
'health check' or reinstall/uninstall the server extensions).

Try this first, and if the issue still remains then contact your host's
support.
 
They said everything looks good on their end, but as we all know this is not
always the case.
 
I have checked my file permissions and they are not the issue. I do not have
access to the hosting server excpet for the web space I am trying to publish
to. I have contacted tech support and they said all is well on their end. I
have talked to a couple of people and they seem to think the server
extensions are not activated. When I talk to tech support they said the
extensions are activated.
 
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