Friend Can Not Open Internet Explorer (6) at all-please help!

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Guest

My friend can not open IE on her computer at all. When you click on the
desktop icon, or go to it in programs nothing happens. Also, When she gets a
link through her email, it won't open. We have tried re-installing IE6 but it
hasn't helped. Does anyone have any ideas why this is happening and what can
we do? Any help would be greatly appreciated! Thank you!
 
Hi Gwen,

I had a similar problem. This fixed it:

"Set Internet Explorer as the default browser
To set Internet Explorer to be the default Internet Browser, follow these
steps: 1. Click Start, point to Settings, and then click Control Panel.
2. Double-click the Internet or Internet Options icon, and then click
Programs.
3. Make sure that the Internet Explorer should check to see if it is the
default check box is selected, click Apply, and then click OK.
4. Open Internet Explorer, and then click Yes when you receive the following
prompt:
Internet Explorer is not currently your default browser. Do you wish to make
it the default? "

Good Luck.
Andy I.


| My friend can not open IE on her computer at all. When you click on the
| desktop icon, or go to it in programs nothing happens. Also, When she gets
a
| link through her email, it won't open. We have tried re-installing IE6 but
it
| hasn't helped. Does anyone have any ideas why this is happening and what
can
| we do? Any help would be greatly appreciated! Thank you!
 
Hi Andy,
Thanks for responding! I have Set Internet Explorer as the default
browser in settings, but I can not open the Internet Explorer to do the step
4. Any other ideas? Thanks!
 
What happens when you "explore" the c drive to find the actual program file
You will find "iexplore.exe" in the C drive, in the Program Files folder, in
the Internet Explorer folder.
This file is the actual program. The desktop Icon and the Program Icon are
only shortcuts to this file.
The shortcut can be defective.
 
Sorry to hear that , Gwen. All I can suggest, if you'll pardon the
inference......, is that you check that you have taken each of the steps in
#1, #2 and #3. It wouldn't do any harm to repeat them.
Richard's idea is a good one to find out if the problem is merely defective
shortcuts.


| Hi Andy,
| Thanks for responding! I have Set Internet Explorer as the default
| browser in settings, but I can not open the Internet Explorer to do the
step
| 4. Any other ideas? Thanks!
|
|
 
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