Freezing

[Ronni]

Windows has been freezing in the shut-down mode, at least
every other time I shut it down. Now, it has started
freezing in the sleep mode. The only way I can get it to
respond is to turn it off my the switch. Please help me!

Thank you

 

[Johnathan]

This issue is most commonly related to your video card and
somtimes the BIOS.
Get the latest updates for both...

Johnathan

 

[Jym]

Look in the Event Viewer for related system problems. Also look in Help
and Support for system hardware problems. Jym