freezing

[jaime]

I bought a sony vaio with windows xp a year and a half
ago. Recently, the computer has started freezing. There
seem to be no certain applications that cause this
response and restarting the computer doesn't alter the
effect. I have run through optimization options, etc.
Any suggestions or solutions?

thanks, jaime

 

[Gerry Cornell]

Check your position regarding the following issue.

You May Experience Performance Issues After You Install the 811493 (MS03-013) Package on Your Windows XP SP1-Based Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;819634

The original 811493 has been replaced with a revised version. On May 28, 2003, Microsoft released a revised version of the 811493 security update for Windows XP SP1 to address this problem. Remove the old one and replace with the new one. You can remove through Add / Remove Programs -Start, Control Panel.

Download Adaware from http://www.lavasoftusa.com/support/download/ and use it to remove parasites.

How good is your housekeeping?

1. In Outlook Express empty your Deleted Items folder.

2. In Outlook Express run File, Folder, Compact All whilst OFFLINE.

3. Run Disk Cleanup. Start, Programs, Accessories, System Tools, Disk Cleanup.

4. Run Disk Defragmenter.


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Hope this helps.

Gerry
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