freezing up

  • Thread starter Thread starter Evan
  • Start date Start date
E

Evan

Everytime I run the Microsoft Anti-Spyware program, it
freezes up every time it is checking the same file. IM
not sure what the exact file is but its something like
(HKEY...browser helper) It usually says my system is low
on Virtual Memory so I increased that but not it just
stops working once it gets to that file. How do I fix
this?
 
I thought mine was freezing at the same point as yours,
however if you just wait 3 or 4 minutes it usually
finishes the scan.
 
1. Click "Tools" - "Advanced Tools" - "System Explorers".
2. In the left pane, underneath "Internet Explorer", click "IE BHOs".

You will see a list of installed Browser Helper Objects. As noted in the
key, BHOs preceded by a star should be safe, those next to an exclamation
point are unknown, and those next to a red "X" are those Microsoft
AntiSpyware deem hazardous.

Click a BHO for more detailed information if available, such as the BHO
name, description, and publisher name. Also, in the right pane, you can
choose to temporarily or permanently block the BHO. If the BHO is hazardous,
you may want to consider permanently removing it. However, for unknown BHOs,
you may want to consider only temporarily removing the object and examining
the effects later from within Internet Explorer.

Also run a full system scan in safe mode. Scan Page > Scan Options > Full
System Scan.
 
-----Original Message-----
Everytime I run the Microsoft Anti-Spyware program, it
freezes up every time it is checking the same file. IM
not sure what the exact file is but its something like
(HKEY...browser helper) It usually says my system is low
on Virtual Memory so I increased that but not it just
stops working once it gets to that file. How do I fix
this?
.
I have the same problem, who has an answer/solution?
Click to expand...
 
I am about to try the safe mode thing because nothing
else has worked yet but maybe this will help a little bit
more...this is the exact file that shows up when the
Spyware remover freezes and says there isnt enough
memory...
HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversi
on\explorer\browser helper
 
Boot into Safe Mode (F8) at startup;

Empty your temporary files AND your Temporary Internet Files C:\Documents

and Settings\Username\Local Settings\Temporary Internet Files folder ;

Run the scan while in safe mode;

If you are running SP2, open IE--->Tools--->Manage Add-ons, and uncheck any

BHO's that you don't recognize.
 
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