rondog said:
New computer uses MS Office 03-small business. After making changes to an
existing web page, save as command initiates a send error report and FP
crahes. I have tried reinstalling and getting most recent Office updates,
but problem continues.
Crash on "Save as" and "Open" dialogue boxes is often caused by corrupted
headers in the HTML files. Basically when FP reads the files to find out
what ICON and Title to use, it encounters something it can't handle.
Try the "File" then "Open" box in your web, does it crash then too?
If yes, you probably have a corrupted header.
Work around;
Instead of "Save as". In the "Folders" view, right click on the file, copy
it, paste it as "copy of file", then rename it. Open and edit. You can get
along fine without fixing the problem if you do not want to go through the
bother of fixing it.
Fix;
Open up every file in the web in turn, inspect the header (near the top of
the page, <head> to </head>) for things like, extra lines, corrupted or
unclosed tags, strange characters in meta-tags and titles, javascript
inserted incorrectly, etc. Quite often it is just that there is an "ENTER"
character in a metatag that should not be there. But...
THERE IS NO GOOD RULE TO WHAT IS CAUSING IT, YOU HAVE TO SORT OF GUESS.
Method two;
Make a folder in your web, copy ALL the files from your root to the folder.
Try "save as" in the folder. If it crashes, delete half the files.
Try again. Does it still crash? If yes, then the file is one of the ones
left. If no, you deleted the corrupted file. Delete the remaining in that
folder, go back and get new copies of the ones you deleted. If the
remaining files has the problem file, delete half of them again. Then test
again. Pretty soon you will have a short list or only one file to blame.
- note, it may be more than one file, so this "winnowing" process may take a
while
When you find the file but if you can't figure out what is wrong, just
re-create the page. WIth your new file, you should be able to delete the
original in your root, then copy and paste the new corrected file in there.
All of the above is a pain in the rear.
Also try clearing out your FrontPage temporary files, Internet Explorer
temporary files, rebooting, and clearing the temp folder for windows.
Good luck.
