FP 2002 totally frustrated with product

[Oscar Ugueto]

Can someone help me with this problem? I am frustrated
with FP 2002. I bought this version to upgrade from FP
2000. The product is not working properly since day one. I
wanted to uninstall it, but I can't since I am getting an
error 1402 “Set up cannot open registry … verify that you
have sufficient permission.” I tried to repair but it gave
me the same error. The problem initiated when I try to run
the program and an error came saying:

"Microsoft FrontPage can't start MS Excel.
Microsoft FrontPage cannot install the necessary files due
to Windows Installer error 1009.
The configuration registry database is corrupt."

NOTE: I am using as operating system Microsoft Millennium.

I will do appreciate any help.

Thanks,
Oscar

 

[Herman Melville - Moby Dick]

Have you tried this? This may work for you. Your installer is corrupted or
not installed properly. Try this recommended solution to uninstall it, then
reinstall a freshly downloaded version. Print this out before going through
all the steps:

To download Windows Installer version 2.0 -
Temporarily DISABLE your antivirus. If you have ANY Norton product
Temporarily DISABLE it/them.Then go here :
http://www.microsoft.com/downloads/release.asp?ReleaseID=32831
Save it to your desktop. Now follow these steps below :

" 1. If you have a Windows Me Startup disk, go to step 7.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click Add/Remove Programs.
4. Click the Startup Disk tab.
5. Click Create Disk to create the Startup disk.

NOTE: In some circumstances, you may be prompted to insert the
Windows Me CD when you click Create Disk. This occurs if the
installation files that are necessary to create the Startup disk are not
on the hard disk.
6. When you are prompted, insert a formatted floppy disk in the
floppy disk drive, and then click OK to confirm that the contents of the
floppy disk may be overwritten.
7. Insert the Startup disk (or leave the Startup disk) in the floppy
disk drive.
8. Restart the computer. When you are prompted to select how to
start, click Minimum Boot.
9. At the command prompt, type the following (pressing ENTER after
each line):

c:
cd \windows\system
ren msi.dll msi.old
ren msihnd.dll msihnd.old
ren msiexec.exe msiexec.old
10. Remove the Startup disk, and then restart the computer.

After you restart Your Computer, choose Shut Down, click Restart,
restart in Safe Mode .....press or tap the F8 or Ctrl key BEFORE Windows
loads. Choose Safe Mode. Once in Safe Mode...
1. Click Start, click Run, type msconfig in the Open box, and then
click OK.
2. On the General tab, click Selective startup.
3. Click to clear all of the check boxes under Selective startup.
4. On the Startup tab, click to select the *StateMgr check box.
5. Click OK. When you are prompted to restart your computer, click Yes.

Install the Windows Installer Update
1. On the desktop, double-click Instmsia.exe.
2. Follow the on-screen instructions to complete the installation.
3. ..... use the MSCONFIG utility(as per the instructions above) to
select a normal startup.
4. Restart the computer. "

http://support.microsoft.com/?kbid=324638

Hopefully, this will remove the corrupted version and allow the
"fresh" one to install successfully.

Sincerely,

Herman Melville
Moby Dick
http://www.melville.org/
"With malice toward none; with charity for all; with firmness in the right,
as God gives us to see the right."