Found it/Can't delete it

[Marie]

Found the folder with Messenger in it, but can't delete
it because it always says it and/or another program is
running that makes it impossible to delete. It is ON
even when I'm not online.

HELP!!!! Thanks.

 

[Jonathan Kay [MVP]]

Greetings Marie,

Do you happen to have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and display
this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in
the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com