Found it/Can't delete it

  • Thread starter Thread starter Marie
  • Start date Start date
M

Marie

Found the folder with Messenger in it, but can't delete
it because it always says it and/or another program is
running that makes it impossible to delete. It is ON
even when I'm not online.

HELP!!!! Thanks.
 
Greetings Marie,

Do you happen to have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and display
this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in
the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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