Formatting Issues

  • Thread starter Thread starter Scott
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Scott

I have a user here that is a systems administrators nightmare. He manages to find the most vague, buried, impossible to resolve problems with his machine that anyone else would never even notice even if they were looking for it. Unfortunately he is a high level executive that *requires* it to be fixed and the CEO backs his requirement.

The current one. Outlook 2003, his signature is setup with a blue font and his message format is plain text. When he responds to someone who sent a message to him in html, he replies and his signature is now black, but the text he enters in reply is the correct blue - why would the text be correct but the signature not?

He also claims (but could not show me an example of it) that on "some emails" he'll be typing a reply and it's not in the correct font, then after a few carriage returns it starts typing in the correct font....?

Thanks everyone for your help!
 
Does he use WordMail or the built-in Outlook editor for composing messages?
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers



I have a user here that is a systems administrators nightmare. He manages to
find the most vague, buried, impossible to resolve problems with his machine
that anyone else would never even notice even if they were looking for it.
Unfortunately he is a high level executive that *requires* it to be fixed
and the CEO backs his requirement.

The current one. Outlook 2003, his signature is setup with a blue font and
his message format is plain text. When he responds to someone who sent a
message to him in html, he replies and his signature is now black, but the
text he enters in reply is the correct blue - why would the text be correct
but the signature not?

He also claims (but could not show me an example of it) that on "some
emails" he'll be typing a reply and it's not in the correct font, then after
a few carriage returns it starts typing in the correct font....?

Thanks everyone for your help!
 
The signature font and reply text font are two entirely separate settings.
If he wants his signature to be blue on replies, then he needs to create a
new signature with blue text and make it the reply default.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

I have a user here that is a systems administrators nightmare. He
manages
 
it already is setup that way...The signature is there, it's just not in blue
(or the correct font).

....?

--
Scott McDonald
Sue Mosher said:
The signature font and reply text font are two entirely separate settings.
If he wants his signature to be blue on replies, then he needs to create a
new signature with blue text and make it the reply default.
 
But does he have separate signatures for replies and new messages? That's my
point -- if he wants a black signature for new mail and blue on replies, he
needs two separate signatures.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I just double checked it, it's setup to use the same blue signature for new
emails and replies.

....?
 
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