"Format did not complete successfully"

  • Thread starter Thread starter Dale Cornibe
  • Start date Start date
D

Dale Cornibe

Anyone ever receive this error message in Windows XP?
Please bear with me for a long story, I'd like to see if I
can get this resolved.

I bought a LaCie external Firewire drive a few months ago,
and for awhile it was working fine. Well, almost fine. I
used it for storing digital video for a video editing
system, and from time to time I had playback problems
where it would inexplicably stop in the middle of the
edited video (on the timeline, in Adobe Premiere 6.5).
So, I got on the Adobe forum, people said I should try
disabling the write caching on the drive. So I went in
and changed the radio button to "Optimize for Quick
Removal". Ever since I did that the drive slowed down
considerably, just chugging along and slowing the computer
along with it. I tried changing that setting back again,
but still slow and I couldn't access any of my files on
the drive. I then figured what the heck, I'll just
reformat and start over. It's just video and audio files,
and I have the original footage on DV tape anyway; I can
simply redigitize the media.

Well, I tried over and over again to reformat the drive,
and here's what happens. It goes to formatting, counts
the percentage, and everything, then when it reaches 100%,
it then gives an error message saying "The format did not
complete successfully". I tried deleting the partition,
recreating the partition, making it active, and
reformatting again, still same thing. I shipped the drive
back to LaCie (the drive manufacturer), they sent it back
saying they replaced a bridge board, tested the new board,
and everything's fine. When I received it back a few days
ago, I had to re-initialize, re-partition, and reformat
the disk, and I still got the same formatting problem.
Before I had sent it, the help desk person on the phone
said the problem might be my video capture card, which is
an ADS Pyro For Notebooks DV card. But my computer is
able to certainly talk to the drive and attempt to format
it fine, via the Firewire connection. So personally I
don't see a communications problem. Neither ADS nor LaCie
had anything in their documentation about the other
manufacturer's incompatibility.

Anyway, I was able to format the drive when I first got
everything (card and drive), but I don't understand what I
could have done in Windows XP to cause this latest
problem. My system consists of the following:

Dell Inspiron 4000 laptop w/700 MHz PIII
512MB SDRAM
Windows XP Professional
ADS Pyro Basic DV card For Notebooks (part of Platinum DV
package)
LaCie d2 External Firewire Drive 120GB 7200RPM

Please help! I fear by the time I get this resolved my
products will be out of warranty!
 
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