G
Guest
Hi
Here is the background: I am creating a "helpdesk" application. I have a tbl called tblTICKETS and a table called tblTICKET_LINES. Two tables because I know tickets will often be revisited and I don't want to repeat all the original ticket "header" information each time I add lines to the ticket
Users will perform all the data entry via form(tblTICKETS)/subform(frm(tblTICKET_LINES). The primary key for form(tblTICKETS) will be ticket_id and the primary key for the subform(tblTICKET_LINES) will be ticket_id + line(1,2,3... etc
My question is how can I get the line value to return to 1 on each ticket. For example see the following data
tblTICKET tblTICKET_LINE
id UserName id lin
1000 Joe User 1000
1001 Sue Caller 1000
1002 Bill Abuser 1001
1003 Jane Hacker 1001
1001
1002
My apologies for being so long-winded
Thanks in advance for your help
Gre
Here is the background: I am creating a "helpdesk" application. I have a tbl called tblTICKETS and a table called tblTICKET_LINES. Two tables because I know tickets will often be revisited and I don't want to repeat all the original ticket "header" information each time I add lines to the ticket
Users will perform all the data entry via form(tblTICKETS)/subform(frm(tblTICKET_LINES). The primary key for form(tblTICKETS) will be ticket_id and the primary key for the subform(tblTICKET_LINES) will be ticket_id + line(1,2,3... etc
My question is how can I get the line value to return to 1 on each ticket. For example see the following data
tblTICKET tblTICKET_LINE
id UserName id lin
1000 Joe User 1000
1001 Sue Caller 1000
1002 Bill Abuser 1001
1003 Jane Hacker 1001
1001
1002
My apologies for being so long-winded
Thanks in advance for your help
Gre