Form Properties question

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I have a form that many kind people have tried helping me with, but it is
still not working.

My question is: a form is created and the file name is
.../_private/formrslt.crv - then, should any new forms that are created that
require feedback, be given a new file name? And, should the file extension
be saved an .crv like above and be saved in the _private folder also? I hope
I'm being clear.

My form is at http://www.burke.k12.nc.us/EC/CECAS_Student_Info_Form.htm

Thank you, Terri
 
The extension should be .csv - comma separated values, though any extension
can be used.
Each form should have its own, unique results file in the _private folder -
this usually means giving the results file a new name. FrontPage will use
formrslt.csv, change it in the form Properties.
 
Ronx, thank you for your help. I did create a new file called ec_cecas.csv
in the _private folder.

I entered the info on the form
Clicked submit - Error message still appears - FP Error, User: please report
details to this site's webmaster; Webmaster: please see the server's app
event log for more details.

I opened the newly created ec_cecas.csv file in the _private folder and the
information is there, and
The correct information is also received at the email address that it's
supposed to go to.

Don't understand why the FrontPage Error continues to appear.

Thanks again, Terri
 
Well, since you are getting the data it's not the submission.

Chances are, it's your thank you page that is the problem. Try making a
new, blank page with NOTHING on it and setting it as your thank you page.
Does it work then? If yes, then you have some scripting or something in
your original page that is messing up the form. (I have seen javascript and
flash do that, but it could be something else.)

Does it still NOT work?

Then chances are you have a permissions problem in the _private folder.
That can sometimes be aliviated by having the host go in and reinstall the
FP extensions. Or in rare cases when that doesn't work you can have your
host put "write" permissions for the IUSER_MACHINE account on the file.
(Though that implies someone was in messing with file permissions that
doesn't know what they are doing.) In this case, the FP extensions don't
have permission to do what they need to the file (process it dynamically and
display a results page).
 
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