Is it boot up password or login password?
Boot up password: System which ask before starting the windows. It will
prompt only for password (It will not ask user name). You can remove the
CMOS battery and fix once again. Please refer the system user manual for
this procedure. Note: Along with the password it will also forget system
date and time setting and other BIOS setting ( If you change them from
Default setting )
Login Password:
Password which prompts after launching the windows, it will prompt along
with the user name.
Please reply me with details when exactly you getting this prompt
Subbu
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