P
Paul Reid
We use Remote Administrator as a remote control server for
remote support services on our client's machines (using a
VPN for secure access to their office network first, of
course).
Microsoft Anti-Spyware is flagging the program as a severe
threat (which is reasonable, give it can be used maliciously).
Since we are aware of the program's presence on the
machines, is there a way to tell Anti-Spyware that the
program is to be always ignored via a registry setting or
something we can use on a mass scale - say via a logon
script, for example, or during installation of the
Anti-Spyware program via a .reg file maybe?
The problem is that users are letting Anti-Spyware just
remove anything it deems a threat, and then we have to make
a site visit to replace the Remote Administrator server and
manually configure Anti-Spyware to always ignore it, which
is becoming a serious productivity drain on our staff.
Microsoft developers - any help?
Thanks.
remote support services on our client's machines (using a
VPN for secure access to their office network first, of
course).
Microsoft Anti-Spyware is flagging the program as a severe
threat (which is reasonable, give it can be used maliciously).
Since we are aware of the program's presence on the
machines, is there a way to tell Anti-Spyware that the
program is to be always ignored via a registry setting or
something we can use on a mass scale - say via a logon
script, for example, or during installation of the
Anti-Spyware program via a .reg file maybe?
The problem is that users are letting Anti-Spyware just
remove anything it deems a threat, and then we have to make
a site visit to replace the Remote Administrator server and
manually configure Anti-Spyware to always ignore it, which
is becoming a serious productivity drain on our staff.
Microsoft developers - any help?
Thanks.