Make sure you have the latest version of AdAware and Spybot.
Get also CWShredder.exe for all CoolWebSite infection.
Try this: Tools > Internet Options > Advanced > Browsing
Uncheck the Enable 3rd party browser extensions
If this clears your problem then find out who the culprit(s) is/are with
these tools.
Let AD-Aware Scan your system for advertising Spyware
http://www.lavasoftusa.com
If you use a HOSTS file, beware of this new issue.
Ad-Aware has decided to include a new detection when scanning the HOSTS
file. This now creates a "Bad hosts file entry" in the log file generated at
the end of a scan. The best thing to do is to place a check in each entry,
right-click and select: "Add selection to ignorelist". Otherwise if you let
AWW "fix" these items it will trash the HOSTS file! Even if you have it
"locked" by [example] SpywareBlaster or Winpatrol. It does not return the
attributes and renames the HOSTS file incorrectly to hosts.
and:
SpyBot-S&D
http://security.kolla.de/
p.s Reset the 3rd party browser setting.
More: This may be caused by a third-party program (adware, spyware,
parasite).
Get AdAware and SpyBot and run them both. Keep them up to date.
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
Additional link:
http://aumha.org/a/quickfix.htm
You may need this removal tool.
More: Complete list by variant with up-to-date information.
http://www.spywareinfo.com/~merijn/cwschronicles.html
More: Removal tool:
http://www.spywareinfo.com/~merijn/files/CWShredder.exe
CWShredder - Tutorial
http://www.bleepingcomputer.com/forums/index.php?showtutorial=47
IMPORTANT:
Before trying to remove spyware, download a copy of LSPFIX from
the URL below - some malware may kill your internet connection when it is
removed, this program will enable you to regain your connection.
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or
XP)
Important: "So how did I get infected in the first place?"
http://forums.net-integration.net/index.php?showtopic=3051
--
Check this also.
It may be a HOSTS file problem.
Look for a file named HOSTS (no extension, could be hidden) rename it
OLDHOSTS.
If all fails, then get help from this forum.
Go to
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Download "Hijack This!" [freeware] Latest version is 1.98.
Unzip the Download file in a NEW FOLDER that you can create before you start
the download.
DO NOT install in your Desktop folder.
DO NOT use any of the TEMP folders that are presently in your computer.
Double-click "HijackThis.exe" and Press "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates "hijackthis.log")
Next, HijackThis | Config [button] | Misc Tools [button]
Click: Generate StartupList log [button] (generates "startuplist.txt")
Next, go to the below location:
http://forums.spywareinfo.com/
Sign in, then copy/paste your HijackThis .log file in your message.
HijackThis Quick Start Help
http://www.tomcoyote.org/hjt/
The Tutorial if you want to know more about the results or the .log file.
http://www.merijn.org/htlogtutorial.html
Henri Leboeuf
Web page:
http://www.colba.net/~hlebo49/index.htm
===
Debra Haslam said:
sorry,
could any one help please.
A couple of days ago when opening a presumably legit
site, ie; 'a pleasureland fun fair park in England' just to check prices,
the window flickered a little, then I received the error,
'Microsoft Internet Explorer has encountered a problem' etc;
usually when this happens I just click ,send error report or do not send,
lose the window I was on and then carry on,
(I can connect to the net for example, OE, NAV updates etc
but this time no matter what I try to open, (web page or link),
I get the same error message!
I have tried to repair via the add/remove box, but get the message
cannot repair, (details are: 5.0.0.3715 of file SCRRUN.DLL exists,
but the version needs to be greater than 5.1.0.5010??
run setup again, this is were bigger problems start.
I run setup from programs>Internet Explorer, and I get the
message, 'cannot uninstall Internet Explorer 6.
Either the uninstall information is missing or the information has been
corrupt'.
I have tried to re-install from the Windows Update Files folder
in the windows directory, a custom re-install of just the browser,
in the add/remove box, but nothing works.
I have W98SE, and have checked everything with Add-Aware,
Spy-bot, Pest-Patrol has seen nothing and a full system scan with NAV 2004?
(All up to date)
I can open my home page from windows explorer, but that is all.
Sorry for being so long winded, but I wanted to give as much info as
possible.
If you could help I would be very grateful.
Kind regards
azy
as
I
Could you please help with my problem,
Regards
