Follow up of e-mails

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I believe the biggest challenge for managers today is follow through of tasks
by subordinates. If I send an e-mail to a staff member and want them to
follow up with me, I want a fail proff way of me remembering the task I just
delegated. (Rather than "I never heard back from Tom on so and so 3 weeks
later). Upper management gets this excuse all the time.

So in the body of the e-mail "To" line (addresses) wouldn't it be easier to
have the option for the calendar as a "send to" party (Send e-mail to
calendar as well as e-mail addresses)

I can do this another way but it takes about 5 steps. Compose e-mail,
address, send. Go to "Sent" folder. Right click e-mail, drop down to "Move
to Folder" select calendar and then select day.

It would be much easier for follow up to have the option to send right to
the calendar. It would also help in the calendar if the item I just sent to
the calendar had a yellow flag in the calendar.

Anyone have any thoughts?
 
Hey this sounds like you want to track who is doing what and by when, to
then report and analyse progress. MS wrote all that into Outlook. They are
called Tasks. You assign them to colleagues and keep an updated copy on
your Tasklist.

I agree that it is a big issue for managers. I train heaps of them! They
forget who they've asked to do what. They wake up at 3am remembering things
that they should have followed up 2 days ago. They can't report on their
progress. They should be using Tasks not just sending emails!

Try this - take an email with your right mouse button out of your Inbox,
drop it on your Tasks folder, select Move here as Task with Attachment, and
then Assign it to your colleague. Just like grabbing a piece of paper from
your intray and tossing it into theirs - BUT you have a record and can track
their progress.

Judy Gleeson [MVP Outlook]
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!
 
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