folder opens automatically

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Guest

Every time I or either of the two other users of this PC log on, the
C:\Program Files\Dell folder (containing ArtEuro, Media and Search Portal
folders) presents itself on the desktop, and has to be closed manually every
time. This has been heppening for months now, and we are really fed up with
it. How can I stop this from happening?
 
mumlynana said:
Every time I or either of the two other users of this PC log on, the
C:\Program Files\Dell folder (containing ArtEuro, Media and Search
Portal folders) presents itself on the desktop, and has to be closed
manually every time. This has been heppening for months now, and we
are really fed up with it. How can I stop this from happening?
Click to expand...

Hi mumlynana,

There is probably a startup entry that is missing quotation marks which
is causing the folder to open when you start your computer. If you
could post a copy of the Startup log then we may be able to track down
the startup entry that is causing the problem.

How to generate a startup log using MSINFO32?
http://www.winxptutor.com/msinfo32.htm
 
HERE IS A COPY OF THE STARTUP LOG AS SUGGESTED. Hope you can find the
problem.......


System Name: LGSR
[Startup Programs]

Program Command User Name Location
desktop desktop.ini NT AUTHORITY\SYSTEM Startup
desktop desktop.ini LGSR\Lyn Startup
DellSupport "c:\program files\dell support\dsagnt.exe"
/startup LGSR\Lyn HKU\S-1-5-21-558154186-2255749283-3011443493-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe c:\windows\system32\ctfmon.exe LGSR\Lyn HKU\S-1-5-21-558154186-2255749283-3011443493-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
desktop desktop.ini .DEFAULT Startup
Adobe Reader Speed
Launch c:\progra~1\adobe\reader~1.0\reader\reader~1.exe All Users Common
Startup
Adobe Reader
Synchronizer c:\progra~1\adobe\reader~1.0\reader\adobec~1.exe All
Users Common Startup
AOL 9.0 Tray Icon c:\progra~1\aol9~1.0\aoltray.exe -check All Users Common
Startup
desktop desktop.ini All Users Common Startup
Service Manager c:\progra~1\mi6841~1\80\tools\binn\sqlmangr.exe /n All
Users Common Startup
SunJavaUpdateSched c:\program files\java\j2re1.4.2_03\bin\jusched.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SigmatelSysTrayApp stsystra.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
IAAnotif c:\program files\intel\intel matrix storage
manager\iaanotif.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ATIPTA "c:\program files\ati technologies\ati control
panel\atiptaxx.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DMXLauncher c:\program files\dell\media experience\dmxlauncher.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ISUSPM Startup "c:\program files\common
files\installshield\updateservice\isuspm.exe" -startup All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ISUSScheduler "c:\program files\common
files\installshield\updateservice\issch.exe" -start All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AOLDialer c:\program files\common files\aol\acs\aoldial.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
RealTray c:\program files\real\realplayer\realplay.exe
systemboothideplayer All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AOL Spyware Protection "c:\progra~1\common~1\aol\aolspy~1\aolsp
scheduler.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DLA c:\windows\system32\dla\dlactrlw.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ccApp "c:\program files\common files\symantec shared\ccapp.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Google Desktop Search "c:\program files\google\google desktop
search\googledesktop.exe" /startup All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DLCJCATS rundll32
c:\windows\system32\spool\drivers\w32x86\3\dlcjtime.dll,_rundllentry@16 All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
dlcjmon.exe "c:\program files\dell photo aio printer 964\dlcjmon.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MemoryCardManager c:\program files\dell photo aio printer
964\memcard.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Corel Photo Downloader c:\program files\corel\corel photo album
6\mediadetect.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Adobe Photo Downloader "c:\program files\adobe\photoshop album starter
edition\3.0\apps\apdproxy.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
QuickTime Task "c:\program files\quicktime\qttask.exe" -atboottime All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
iTunesHelper "c:\program files\itunes\ituneshelper.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HostManager c:\program files\common
files\aol\1175684716\ee\aolsoftware.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Symantec PIF AlertEng "c:\program files\common files\symantec
shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m
"c:\program files\common files\symantec
shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\alerteng.dll" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
 
mumlynana said:
HERE IS A COPY OF THE STARTUP LOG AS SUGGESTED. Hope you can find the
problem.......


System Name: LGSR
[Startup Programs]

Program Command User Name Location
desktop desktop.ini NT AUTHORITY\SYSTEM Startup
desktop desktop.ini LGSR\Lyn Startup
DellSupport "c:\program files\dell support\dsagnt.exe"
/startup LGSR\Lyn HKU\S-1-5-21-558154186-2255749283-3011443493-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe c:\windows\system32\ctfmon.exe LGSR\Lyn HKU\S-1-5-21-558154186-2255749283-3011443493-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
desktop desktop.ini .DEFAULT Startup
Adobe Reader Speed
Launch c:\progra~1\adobe\reader~1.0\reader\reader~1.exe All Users Common
Startup
Adobe Reader
Synchronizer c:\progra~1\adobe\reader~1.0\reader\adobec~1.exe All
Users Common Startup
AOL 9.0 Tray Icon c:\progra~1\aol9~1.0\aoltray.exe -check All Users Common
Startup
desktop desktop.ini All Users Common Startup
Service Manager c:\progra~1\mi6841~1\80\tools\binn\sqlmangr.exe /n All
Users Common Startup
SunJavaUpdateSched c:\program files\java\j2re1.4.2_03\bin\jusched.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SigmatelSysTrayApp stsystra.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
IAAnotif c:\program files\intel\intel matrix storage
manager\iaanotif.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ATIPTA "c:\program files\ati technologies\ati control
panel\atiptaxx.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DMXLauncher c:\program files\dell\media experience\dmxlauncher.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ISUSPM Startup "c:\program files\common
files\installshield\updateservice\isuspm.exe" -startup All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ISUSScheduler "c:\program files\common
files\installshield\updateservice\issch.exe" -start All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AOLDialer c:\program files\common files\aol\acs\aoldial.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
RealTray c:\program files\real\realplayer\realplay.exe
systemboothideplayer All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AOL Spyware Protection "c:\progra~1\common~1\aol\aolspy~1\aolsp
scheduler.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DLA c:\windows\system32\dla\dlactrlw.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ccApp "c:\program files\common files\symantec shared\ccapp.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Google Desktop Search "c:\program files\google\google desktop
search\googledesktop.exe" /startup All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DLCJCATS rundll32
c:\windows\system32\spool\drivers\w32x86\3\dlcjtime.dll,_rundllentry@16 All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
dlcjmon.exe "c:\program files\dell photo aio printer 964\dlcjmon.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MemoryCardManager c:\program files\dell photo aio printer
964\memcard.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Corel Photo Downloader c:\program files\corel\corel photo album
6\mediadetect.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Adobe Photo Downloader "c:\program files\adobe\photoshop album starter
edition\3.0\apps\apdproxy.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
QuickTime Task "c:\program files\quicktime\qttask.exe" -atboottime All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
iTunesHelper "c:\program files\itunes\ituneshelper.exe" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HostManager c:\program files\common
files\aol\1175684716\ee\aolsoftware.exe All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Symantec PIF AlertEng "c:\program files\common files\symantec
shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m
"c:\program files\common files\symantec
shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\alerteng.dll" All
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run


WTC said:
Hi mumlynana,

There is probably a startup entry that is missing quotation marks which
is causing the folder to open when you start your computer. If you
could post a copy of the Startup log then we may be able to track down
the startup entry that is causing the problem.

How to generate a startup log using MSINFO32?
http://www.winxptutor.com/msinfo32.htm
Click to expand...
Click to expand...

Two entries aren't in quotes. For some reason the space in a folder
name is occasionally not accepted as proper syntax. So change these two:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DMXLauncher c:\program files\dell\media experience\dmxlauncher.exe

and

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MemoryCardManager c:\program files\dell photo aio printer
964\memcard.exe

Browse to those locations in regedit, and modify the data to read:

"c:\program files\dell\media experience\dmxlauncher.exe"

and

"c:\program files\dell photo aio printer 964\memcard.exe"

The only change was the quotes at the beginning and end.
 
mumlynana said:
HERE IS A COPY OF THE STARTUP LOG AS SUGGESTED. Hope you can find
the problem.......
Click to expand...
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
IAAnotif c:\program files\intel\intel matrix storage
manager\iaanotif.exe
Click to expand...
Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
DMXLauncher c:\program files\dell\media experience\dmxlauncher.exe
Click to expand...
All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MemoryCardManager c:\program files\dell photo aio printer
964\memcard.exe
Click to expand...
All Users
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run Corel Photo
Downloader c:\program files\corel\corel photo album 6\mediadetect.exe
Click to expand...

I have found 4 possible entries.

Please download a registration file from my website to fix these
entries. Download http://www.lprf.ca/files/temp/fix.fldr.open.reg to
your desktop. Double-click the file to import the registration entries.

Restart your computer and see if the folders open on start-up.

NOTE: You can view the contents of the file by right-clicking to select
edit.

Good Luck.
 
William, you're a genius. Problem solved. Now...... do I just leave the
file on my desktop or what?

Mumlynana
 
mumlynana said:
William, you're a genius. Problem solved. Now...... do I just
leave the file on my desktop or what?

Mumlynana
Click to expand...


Hi mumlynana,

You can safely delete the file from your desktop. I am glad your
problem has now been resolved. ;)
 
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