K
kenkcj
Hi everyone,
A coworkers computer quit out of the blue yesterday, no display, no system
beeps, only spinning fans and hard drives. We are going to get the hardware
replaced, however wanted to ensure that we had all files saved. I put the
hard drive in another computer to transfer the files and his user folder
came up saying access denied. I created a new user account with his name on
my computer and still access denied. The main user folder was able to have
its security settings edited to allow entrance into the main folder, but all
below say that I don't have permission to change security settings. What
would be the next step into getting into those folders? We need his pst file
for outlook with all his contacts and e-mails. His files were set to private
as others were using the computer as well and we didn't want others getting
into information that they don't need. Any advice is appreciated!
-kenkcj
A coworkers computer quit out of the blue yesterday, no display, no system
beeps, only spinning fans and hard drives. We are going to get the hardware
replaced, however wanted to ensure that we had all files saved. I put the
hard drive in another computer to transfer the files and his user folder
came up saying access denied. I created a new user account with his name on
my computer and still access denied. The main user folder was able to have
its security settings edited to allow entrance into the main folder, but all
below say that I don't have permission to change security settings. What
would be the next step into getting into those folders? We need his pst file
for outlook with all his contacts and e-mails. His files were set to private
as others were using the computer as well and we didn't want others getting
into information that they don't need. Any advice is appreciated!
-kenkcj