Flooded by Mass email and Rules won't run.

  • Thread starter Thread starter Plato
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Plato

I am currently receiving in the vicinity of 400 email a day all of which
originate from "Microsoft" I realise this is not the case but I am pulling
my hair out over this one.

I have created several rules to deal with these email so I don't have to do
it manually. I have added many words and phrases to two rules to delete
these items supposedly as they arrive, but alas they don't appear to work.
Not deleting email that have key words defined in the rules which apply to
the subject or body and secondly the rules simply do not run automatically,
I have to manaully run the rules.

Configuration:
WINNT 4.00 LAN (we are in the process of upgrading to 2003)
Exchange Server 5.5
Client: Outlool XP

Any Ideas would be greatly appreciated

Andrew
 
You company should run AV software on the Exchange Server... that will take
care of most of them. (There is a free AV available from GFI id your company
won't invest in AV software.)

When Outlook is first started, rules don't run. If you leave outlook open,
rules should run with later mail passes.

What conditions are you using in the rules? Try header contains if subject
isn't working. Body won't work, since it's HTML and rules won't process
HTML.



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours

http://www.poremsky.com - http://www.cdolive.com

Expert Zone http://www.microsoft.com/windowsxp/expertzone

Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30
 
Andrew,

I am getting the same flood of bogus email, pretending to be from MS. I have
created many simple rules, rather than using a few more complex rules. My
rules work most of the time. We run NAV-CE, which neutralizes the viruses,
but the neutralized msg is allowed to pass on to the user, with an
attachment named DELETED0.TXT.

At the top of my Outlook rule list is the following rule:

Apply this rule after the message arrives
which has an attachment
move it to the "attachments - suspect" folder

If you then sort the "attachments - suspect" folder by Subject or From, the
legitimate attachments hopefully will be spotted easily.

-- Jay
 
Plato said:
I am currently receiving in the vicinity of 400
email a day all of which originate from
"Microsoft" I realise this is not the case but I
am pulling my hair out over this one.
Click to expand...


If you have Outlook 2002 (XP), here is a simple solution, Andrew. Notice
all the attachments are all larger then 100k. Go to...

Options ~ Mail Setup ~ Send/Receive ~ All Accounts ~ Edit

In that window, select "download complete item including attachments" and
"download only item descriptions for items over." In that box, set the size
to a reasonable number to allow normal messages to appear, but still block
the larger messages you don't want to receive (mine is set to 25k). Now when
you get these messages, only the headers will quickly download. Simply
select all those message headers and hit the delete (X) button. When you hit
"Send/Receive" again, the messages will be deleted off the server and
disappear from your inbox.

By the way, if you actually do want to download a message (with an
attachment you really do want) that has been blocked using this method,
right-click on the message and select "download." It will be downloaded the
next time you hit "Send/Receive."


Dwight Stewart (W5NET)

http://www.qsl.net/w5net/
 
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