D
Donald Wilkinson
My sister in law called last night and says her computer boots to a clown
face with the words " Got Ya" in bold letters. Nothing else works.
Oh! and she hasn't updated her Norton in about 3 years
Since I'm the computer guru in the family (It's been many years since I
worked on an individual desktop problem) I've got to fix it.
I will "acquire" this problem in a few days.
Since it's not even booting up to Windows, I suppose I have to boot it to
something ( DOS 6.1???) just to run some anti virus utilities
(maybe I could boot it with a Linux anywhere CD-ROM??)
Will some kind soul take a moment to give me a child's primer on how to
recover a really sick machine that won't even boot correctly?
Thanks
DonW
face with the words " Got Ya" in bold letters. Nothing else works.
Oh! and she hasn't updated her Norton in about 3 years
Since I'm the computer guru in the family (It's been many years since I
worked on an individual desktop problem) I've got to fix it.
I will "acquire" this problem in a few days.
Since it's not even booting up to Windows, I suppose I have to boot it to
something ( DOS 6.1???) just to run some anti virus utilities
(maybe I could boot it with a Linux anywhere CD-ROM??)
Will some kind soul take a moment to give me a child's primer on how to
recover a really sick machine that won't even boot correctly?
Thanks
DonW