First hop timeout problem

  • Thread starter Thread starter jim
  • Start date Start date
J

jim

Just upgraded from W2k to XP SP2 IE7
I was troubleshooting a problem with with the Windows time service not
syncing with any public internet time server. Whenever I would try to update
the time I would get a message telling me an error had occurred. I tried to
determine if the server was active by pinging it and it responded OK
indicating the the problem probably wasn't a dead server. However, further
checking with Tracert indicated the the first hop timed out but all the
other hops worked as expected. Turns out this happens on any tracert, not
just the time servers. I'm far from being a network expert but this tells me
that the reason the time update isn'tworking is because Windows Time isn't
able to make connection because of the timeout problem.

So, my real problem appears to be this timeout of the first hop...can anyone
think of a reason this is happening. I am not experiencing any problems with
browsing the internet, sending/receiving mail, or any other issues that I am
aware of. Am I totally out in left field?

I would be most appreciateve for any help getting this problem resolved.
 
jim said:
Just upgraded from W2k to XP SP2 IE7
I was troubleshooting a problem with with the Windows time service not
syncing with any public internet time server. Whenever I would try to
update the time I would get a message telling me an error had occurred. I
tried to determine if the server was active by pinging it and it responded
OK indicating the the problem probably wasn't a dead server. However,
further checking with Tracert indicated the the first hop timed out but
all the other hops worked as expected. Turns out this happens on any
tracert, not just the time servers. I'm far from being a network expert
but this tells me that the reason the time update isn'tworking is because
Windows Time isn't able to make connection because of the timeout problem.

So, my real problem appears to be this timeout of the first hop...can
anyone think of a reason this is happening. I am not experiencing any
problems with browsing the internet, sending/receiving mail, or any other
issues that I am aware of. Am I totally out in left field?

I would be most appreciateve for any help getting this problem resolved.
Click to expand...

There are four values under this registry key:
HKLM\SYSTEM\CurrentControlSet\Services\W32Time\Parameters
What is the data against each of these values on your machine?
 
Pegasus (MVP) said:
There are four values under this registry key:
HKLM\SYSTEM\CurrentControlSet\Services\W32Time\Parameters
What is the data against each of these values on your machine?
Click to expand...

Thanks for the reply. My system doesn't seem to have the key you mention but
I
did find a W32time key with a parameter subkey that contained these four
values:

NtpServer time.windows.com,0x1
ServiceDll c:\windows\system32\w32time.dll
ServiceMain SvchostEntry_W32Time
Type NTP

Is that what you were looking for?
thanks
 
Jim Wray said:
Thanks for the reply. My system doesn't seem to have the key you mention
but I
did find a W32time key with a parameter subkey that contained these four
values:

NtpServer time.windows.com,0x1
ServiceDll c:\windows\system32\w32time.dll
ServiceMain SvchostEntry_W32Time
Type NTP

Is that what you were looking for?
thanks
Click to expand...

Yes, this is what I was looking for and your data agrees exactly
with the data I would have expected. On the other hand I am a
little puzzled why you found the subkey in a place other than the
one I indicated. Perhaps there is a difference between your
Win2000 and my WinXP machine.

Sorry, I don't know what might cause your main problem.
 
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