First encounter with Blue Screen

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have an older Compaq laptop and received my first BSOD last night. The
computer is not used often but was used recently with no problems. This time
I was booting it in a hotel, for the first time, and connecting to the
wireless network. I was not watching the process, next thing I know the BSOD
was there. I have rebooted several times, cannot overcome. What do I do?
Nothing new is on the computer.
 
Please post a complete copy of the Stop Error Report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure even after you have
solved the problem as it's better disabled. Check for variants of the
Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
This is the error message on the BSOD:

A problem has been detected and windows has been shut down to prevent damage
to your computer.

If this is the first time you’ve seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in
the stop message, disable the driver or check with the manufacturer for
driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory
options such as caching or shadowing. If you need to use safe mode to remove
or disable components, restart your computer, press F8 to select advanced
startup options, and then select safe mode.

Technical Information:

*** STOP: 0X0000008E (0XC0000005, 0XFB09A39E, 0XF8A98AB4, 0X00000000)

*** mferkdk.sys – Address FB09A393 base at FB09A000, DateStamp 458969b1

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further
assistance.
 
Thank you Gerry and Bob. I am currently on travel - so it appears that I will
have to attempt to fix this problem when I return home and can access all the
items I need. I will post back (will be a couple of weeks) and let you know
how I resolved the issue. Thank you very much for your assistance.

~A
 
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