Here is the answer to your question.
Regards,
Lewis Palmer Jr.
http://support.microsoft.com/default.aspx?scid=kb;en-us;892350
SYMPTOMS
After you run Microsoft Windows AntiSpyware (Beta), you may
receive one or more of the following interactive error
messages:
.. Error message 1
Could not start the Windows Firewall/Internet Connection
Sharing (ICS) service on Local Computer. Error 10047: An
address incompatible with the requested protocol was used.
Error message 2
Windows Firewall settings cannot be displayed because the
associated service is not running. Do you want to start the
Windows Firewall/Internet Connection Sharing (ICS) service?
.. Error message 3
This application has failed to start because SPORDER.dll
was not found.
.. Third-party networking products may not function correctly.
.. Computers may not be able to connect to the network
because they cannot obtain an IP address.
.. You may receive the following error message when you are
using Microsoft Internet Explorer:
Error 404: Page cannot be displayed.
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CAUSE
There are known spyware programs that install layered
service providers (LSPs) on client computers to gather user
data. When Windows AntiSpyware (Beta) removes spyware
programs, it also removes the spyware-based LSPs. However,
Windows AntiSpyware (Beta) does not restore any LSPs after
it removes the spyware.
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RESOLUTION
Windows XP SP2
To resolve this problem if you are running Microsoft
Windows XP Service Pack 2 (SP2), follow these steps:
1. Rebuild the Winsock LSP chain. To do this, follow these
steps:
a. Log on to the Microsoft Windows XP workstation as an
administrator.
b. Click Start, click Run, type cmd, and then click OK.
c. At the command prompt, type the following, and then
press ENTER:
netsh Winsock reset
When the program is finished, you will receive the
following message:
Successfully reset the Winsock Catalog. You must restart
the machine in order to complete the reset.
If you receive this message, go to step 1d.
If you are not logged in as an administrator, you will
receive the following error message:
Unable to reset the Winsock Catalog. Access is denied.
If you receive this message, log off the computer, and then
log back on by using an account with Administrator access.
Typically, the first user account that was created has
Administrator access. Then, repeat steps 1b and 1c.
d. Restart your computer.
2. Test each of your third-party programs that are known to
use LSPs.
3. Reinstall any malfunctioning third-party programs that
are known to use LSPs.
Windows XP, Windows XP SP1, and Windows 2000
To resolve this problem if you are running the release
version of Microsoft Windows XP, Microsoft Windows XP
Service Pack 1 (SP1), or Microsoft Windows 2000, follow
these steps:
1. Rebuild the Winsock LSP chain. To do this, follow the
steps in the "Resolution" section of the following
Microsoft Knowledge Base article:
817571 You receive an "An operation was attempted on
something that is not a socket" error message when you try
to connect to a network
2. Test each of your third-party programs that are known to
use LSPs.
3. Reinstall any malfunctioning third-party programs that
are known to use LSPs.
