Fire the Product Manager!

[Guest]

Ridiculous interface. The ability to import from existing pst files is beyond
cumbersome. This product has been in need of an overhaul for a long long time.

The product manager is inept or impotent or both. Why? If he or she knows
how to make the product useful and stable, then they aren't inept, but if
they can't sell the company on making it work in a consistent manner, then
impotency must be the problem.

As for not having Outlook also have NNTP capabilities - well now. I suppose
we must have two Email programs, one for Email and the other for Newsgroups.
Stupid business decision. People want turn key solutions, not other
interfaces to learn.

As for Outlook's Business Contact manager: too little, too useless

If Act worked well - and it's a disaster it would be the model because the
features and interface are terrific, but it dies, and Goldmine is another
tragedy.

A useful email program that handles tasks, calendering, email, and is a
central controller of all I/O's with others and the files attendant to them.
To my way of thinking Outlook is a missed opportunity for Microsoft to make
friends with their users.

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[Guest]

Ummm...why are you importing from existing .PST files when you can simply
open them in Outlook via File | Open?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Guest]

Several reasons for your question being short sighted!

1st. from saved copy from a backup drive, backed up by a backup program or
by copying the Outlook files from the C drive to the backup drive at a time
not necessarily, immediately preceding a fresh install of Outlook on the C
drive. In this case and this is prevalent with me and ALL my business
partners, we are not on a LAN. I've checked, new emails are received upon the
initialization of Outlook.

2nd. I have occasions to merge into my .pst file the records of my partners.
THis is done by them sending me a dvd of their files. And please don't think
we are trying to emulate a full blown CRM like Siebel, etc. We are scattered
with 1 or 1 partners in Zurich, NYC, Silicon Valley, and Florida.

Moreover, the import facility of Outlook lists several files and extensions
which can be the source or destination, why not .PST?

But while I'm sharping my culling instrument - let's take a look at how the
user makes changes to the way Outlook works. In order to set up "Bcc" you
won't find this enablement in Tools/Options/Mail Format. You will have to
start an email and click on the options arrow and there it is. Since
redundancy is the name of the cat skinners who created the user interfaces at
Microsoft, why are there so many little tricks that are not in the tool menu?

Here's another: try taking all your contacts and performing a global change
to the file as field in the address cards. Try duplicating a company contact
or a group of selected companies so that new names can me entered in the name
fields. Example as Investment Bankers we do business with several of the
largest financial houses and it's a pain to have to put in 3 - 5 new contacts
for a company, when all I want to do is select "Salomon Bros" w/a certain
address and duplicate the record a few times and re-enter exec names. I can
do it by copying and pasting, but the edit menu shows no such facility for
duplicating records!

There is nothing serious wrong with Microsoft. However, the Product Manager
of Outlook needs a new post - one that doesn't involve customers - as the
human element has been seriously overlooked by Outlook.

 

[Brian Tillman]

Several reasons for your question being short sighted!

However, nothing you presented is handled any better by importing than by
just opening the second (or third or fourth) PST and sorting the data as you
want it.

Moreover, the import facility of Outlook lists several files and
extensions which can be the source or destination, why not .PST?

Well, you CAN import from or export to a PST, but you lose data when you do,
so it's stupid to use those options.

But while I'm sharping my culling instrument - let's take a look at
how the user makes changes to the way Outlook works. In order to set
up "Bcc" you won't find this enablement in Tools/Options/Mail Format.
You will have to start an email and click on the options arrow and
there it is. Since redundancy is the name of the cat skinners who
created the user interfaces at Microsoft, why are there so many
little tricks that are not in the tool menu?

Gee. I enter "bcc" in the Help search bar and the very first entry is "Show
or hide the Bcc field". Is using Help too hard?

Here's another: try taking all your contacts and performing a global
change to the file as field in the address cards.

I'll go along with this one. It should be easier to make global changes in
the Conttacts folders.

There is nothing serious wrong with Microsoft. However, the Product
Manager of Outlook needs a new post - one that doesn't involve
customers - as the human element has been seriously overlooked by
Outlook.

Just wait until Office 12 comes out. That will REALLY be a sea-change in
the user interface.

 

[Guest]

Ignorance is bliss - stupidity is a choice! The idea that you should know
more about how I would merge contacts and emails into the same folders, is
sign of that you are obtuse! Say what you wish, but the interface for Outlook
is a joke.

Don't reply as your smelling up the place!

 

[Guest]

A rather convoluted answer to my simple question, which you didn't answer, btw.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Brian Tillman]

The idea that you should
know more about how I would merge contacts and emails into the same
folders, is sign of that you are obtuse!

Actually, I'm acute, but an any angle, you have to work with what the
program does, not what you WISH it does.

Don't reply as your smelling up the place!

Hold your nose.